Search results for: 'value based procurement'

Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact centers evolve beyond traditional voice interactions to include digital self-service, AI-driven resolutions, and proactive...

Healthcare organizations are expanding their digital environments across cloud infrastructure, connected medical devices, applications, identities, operational technology, and distributed care settings, creating a broader and increasingly interconnected attack surface. Cybersecurity is, therefore, evolving beyond IT and data protection to play an i...

A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...

The US and European mammalian contract development and manufacturing organization (CDMO) market is entering a new phase of strategic evolution, driven by accelerating biologics outsourcing, increasing molecule complexity, and growing demand for resilient, end-to-end manufacturing partnerships. As monoclonal antibodies, bispecific antibodies, Fc-fus...

The need for grid flexibility, energy security, and reliable electricity supply is accelerating the development of mechanical energy storage technologies. Beyond supporting the integration of variable renewable energy, the technologies address the need for long-duration energy storage, peak load management, grid stabilization, and power system resi...

06 Mar 2020  |  North America  |  Market Research

Demand Analysis for Handheld Diagnostic Tools in North America, Forecast to 2026

Vehicle Complexity Driving Migration to More Advanced Diagnostics Devices

Infographics

×

Key Issues Addressed

The proliferation of new car features, including advanced driver assistance systems, telematics/infotainment modules, and alternative powertrains, requires automotive repair shops to continually invest in new handheld diagnostic tools that can read the latest vehicle fault codes. Without up-to-date tools, service providers in the automotive afterma...

The South Korean managed security services (MSS) market is mainly categorized into 2 service types: dispatch professionals to customer sites and monitoring from security operations centers (SOCs). Customer requests for a hybrid of both service types have increased with the growing adoption of security information and event management (SIEM) at the ...

21 May 2020  |  Europe  |  Market Research

Growth Opportunities in the European Hosted IP Telephony and UCaaS Market, Forecast to 2026

COVID-19 Softens Growth Rates, Creates New Use Cases

Infographics

×

This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2026. The study discusses the impact of the COVID-19 epidemic and the resulting economic hardship on services adoption and provider growth strategies. Furthermore, this stu...

Colloquially referred to as cell phones, mobile handsets primarily serve as portable telephones that can make and receive calls and transmit and receive data over a cellular radio link while the user is moving within a defined service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones, and their chief distinctions...