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Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

26 Mar 2020  |  North America  |  Market Outlook

Global Commercial UAS Market Outlook, 2020

A Nascent Market that is Transitioning to a Steady Growth Market with Several Growth Opportunities Yet to Be Realized

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Key Issues Addressed Key Benefits

The commercial UAS platform market continues to grow, but the growth rate is slowing. The market is maturing to the point where companies, both institutional users and third-party services providers, understand what platforms, subsystems, software, and operating procedures work best to achieve repeatable results and a high return on investment. Hen...

A future mobility landscape characterized by zero road fatalities is a top goal pursued by legislators, automotive suppliers, and original equipment manufacturers (OEMs) across the globe. To achieve this vision, automotive companies are exploring advanced driver assistance systems (ADAS) to complement their vehicle lineups’ active safety portfolios...

The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...

Small satellite constellations that were successfully launched and are now operational have established proof of concept and new business models for the space ecosystem. These developments have made the industry attractive to several stakeholders, specifically the non-space crowd; they are keen to address challenges across use cases, particularly...

23 Dec 2020  |  South Asia, Middle East & North Africa  |  Frost Radar

Frost Radar™: Indian Passenger and Commercial Vehicle Tyre Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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The Indian automotive tyre market is one of the largest in the world. Its value was estimated at $8,081 million as of FY20, including the original equipment (OE) supply, aftermarket, and exports. The passenger vehicle (PV) and commercial vehicle (CV) tyre segments together contribute almost 40% to the overall volume. These two segments are the bigg...

This research service focuses on the US Department of Defense (DoD) electronic warfare market. Representative programs, contracts, and market participants are included to form an overview picture of DoD spending on this technology. An analysis of research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); a...