Search results for: 'score pace'

16 Jul 2021  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Managed SD-WAN Services Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The Asia-Pacific (APAC) managed software defined-wide area network (SD-WAN) services market is in the early growth phase of the product life cycle, but in the last few years connectivity and broadband speeds have seen major improvement across the region. In turn, businesses are increasingly moving towards hybrid clouds and want to deploy SD-WAN. Th...

The year 2020 was marked by significant changes in the way European businesses operate and serve customers. The COVID-19 pandemic forced many people to leave their traditional workplaces and move to work-from-home setups to comply with social distancing mandates and limit the spread of the virus. In addition to continuing to adequately serve custom...

As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...

21 Oct 2021  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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An excellent customer experience is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. In the connected digital era, customers’ expectations are changing: they are demanding engaging experiences, personalization, and proactive services. These became even more relevant dur...

26 Oct 2021  |  Global  |  Frost Radar

Frost Radar™: Industrial Cybersecurity, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The need for industrial cybersecurity is the result of 2 significant trends: increasing connectivity of all assets and digital transformation initiatives. Information technology (IT) and operational technology (OT) convergence is good but it has its risks because of substandard security frameworks. Connectivity exposes organizations and infrastruct...

With the COVID-19 pandemic severely hampering demand for air travel, the global aircraft utilization rate has declined steeply. This utilization rate is highest for narrow-body aircraft followed by regional jets, wide-body aircraft, and turboprop aircraft, which signifies that air travel demand for short-haul routes is higher than for long-haul rou...

21 Jan 2022  |  Global  |  Frost Radar

Frost Radar™: Global Automotive LiDAR, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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As the race toward deployment of self-driving vehicles picks up momentum and the levels of autonomous driving increase, original equipment manufacturers (OEMs) are demanding better sensors that can harmonize and achieve surround vision, giving an autonomous vehicle full visibility of its environment. Numerous sensors are already available and in...

31 Jan 2022  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. As enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator, this field is gaining more attention and greater investment priority. CX outsourcing services are becoming much more tech-intensive as emerging tools cre...

23 Feb 2022  |  Global  |  Frost Radar

Frost Radar™: Downstream Geospatial Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Geospatial technology incorporates historical and near-real-time mapping and surveying, remote sensing, aerial photography, global positioning system (GPS), and geographic information system (GIS) data so that downstream providers can offer navigation, connectivity, and location-based services. While geospatial services revenue dropped at the st...