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23 Nov 2020  |  Asia Pacific  |  Market Research
Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026
Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality
New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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18 Jan 2019  |  Asia Pacific  |  Market Research
Artificial Intelligence Applications and Use Cases in Asia-Pacific, 2018
Transforming Services and Business Models with Penetration of AI Applications into Business Operations
This research service provides an overview on Artificial Intelligence (AI) applications in the Asia-Pacific (APAC) market. It also includes an analysis of the different roles played by AI service providers and identifies the strategic imperatives for growth opportunities in this space. Artificial Intelligence is increasingly penetrating into all a...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Japanese Contact Center Applications Market, Forecast to 2024
More Advanced Applications Were Deployed in Contact Centers
The Japanese contact center application market contracted by 1.6% and registered a revenue of $163.3 million in 2017. The market is forecast to grow at a CAGR of 0.9% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, In...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Australian Contact Center Applications Market, Forecast to 2024
The Adoption of Advanced Customer Contact Applications will Continue
The Australian contact center applications market generated shrunk by 0.2%, with market revenue of $121.8 million in 2017. The market is forecast to further decline at a CAGR of 2.0% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Improved Customer Experience Driving Vietnamese Contact Center Applications Market, Forecast to 2026
Growth Potential Enhanced by Increased Adoption of Omnichannel Applications
Vietnamese contact center applications market generated revenue growth of 6.3%, with market revenue of $4.6 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 8....
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22 Jul 2019  |  Asia Pacific  |  Market Research
Singaporean Contact Center Applications Market, Forecast to 2024
The Adoption of WFM and Analytics Applications will Bring Growth Opportunities
The Singaporean contact center application market shrunk by 0.4% in 2017 and generated $16.2 million. The market is forecast to shrink further at a CAGR of 0.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...
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12 Dec 2023  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Applications Tracker, 2023
Digital, Omnichannel, and Cloud Applications Drive Growth of Contact Center Solutions in Asia-Pacific
The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...
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31 May 2017  |  Asia Pacific  |  Market Research
Battery Energy Storage Systems for Grid Applications in Asia-Pacific, Forecast to 2021
East Asian Utilities Lead the BESS Market with New Business Models and an Integrated Value Chain
The key objective of this research study is to understand the dynamics of the utility-scale, grid-connected battery-based energy storage systems (BESS) market for utility applications. The geographic scope of the study includes South Asia (India and China), Southeast Asia (Vietnam, Indonesia, Thailand, Malaysia, Philippines, Singapore, and Myanmar)...
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20 Nov 2020  |  Asia Pacific  |  Market Research
Convergence of Solutions into Holistic Web Protection Bundles Transforming the Asia-Pacific Web Application Firewall (WAF) Solutions Market, Forecast to 2024
Increasing Use of Cloud and Web Applications Accelerates WAF Security Solutions’ Adoption
The Asia-Pacific WAF solutions market recorded healthy growth in 2019 due to high adoption rates from the on-premises and cloud-based segments. Though on-premises WAF solutions account for the larger share at present, the cloud-based segment’s rapid growth will see it achieve parity with the former around the end of the forecast period. On-prem...
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19 Oct 2009  |  Asia Pacific  |  Market Research
Enterprise Application Software Market Overview and Trends
In this research service, Frost & Sullivan has evaluated the current state of the Enterprise Application Market which includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Supply Chain Management (SCM) and factors that will drive and restrain its growth in the future. Apart from market drivers and restraints, the s...
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