Search results for: 'class driver'

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. CX outsourcing services play an increasingly vital role in building a strong end-to-end cu...

The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...

20 Dec 2018  |  Asia Pacific  |  Market Research

Strategic Overview of Automotive Aftermarket in Russia, Forecast to 2024

Parts Replacement Revenue to Grow at a CAGR of 6.4% by 2024

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This research study provides the growth prospects for the Russian automotive aftermarket, covering the Class 1-3 vehicles aftermarket in terms of volume (million units) and value (€ million). The base year for analysis is 2017 and the forecast period is 2018–2024. It includes analyses of vehicles in operation, new and used vehicle sales, and parts ...

23 Mar 2017  |  Asia Pacific  |  Market Research

APAC Molecular Diagnostics Market, Forecast to 2021

Pharmerging Economies with Rising Healthcare Demands will Accentuate Growth

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The molecular diagnostics (MDx) market in APAC is witnessing rapid growth due to two main factors: the high adoption of MDx tests for infectious diseases applications in emerging countries, and the advent of innovative diagnostic solutions in cancer and NGS based solutions that are gaining pace in Asia. Multinational companies have not only identif...

The Philippines is a part of the Association of Southeast Asian Nations (ASEAN) community and one of the fastest growing healthcare markets in the region. With regard to healthcare, the Philippine Government has been looking at ways to achieve 100% enrolment to PhilHealth by 2020. One of the means is by mandating all Filipinos to enrol to PhilHealt...

26 Mar 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Switchgear Market, Forecast to 2025

Southeast Asia is Likely to Contribute to 50% of the Total Switchgear Sales by 2030 in APAC

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The APAC switchgear market will continue to grow at a steady CAGR of 2.9% from 2018 to 2025. The growth is attributed to the increasing power demand and grid connectivity across APAC. Moreover, the market will also be driven by retrofit of ageing equipment, especially for MV and HV switchgears. Nonetheless, the growth opportunities vary across re...

The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...