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17 Nov 2023  |  Global  |  Customer Research
Voice of Customer: Global Healthcare Cybersecurity Trends
A Survey of Enterprise Decision-Makers Who Influence Cybersecurity Budgets in the Healthcare Industry
Typically, healthcare sector organizations have managed to keep themselves isolated from cybersecurity threats by air-gapping their internal systems. As the result of continual digitalization initiatives and the rapid adoption of bring-your-own-device and Internet of Things-enabled devices, however, the healthcare sector has found itself connected ...
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30 May 2024  |  Global  |  Customer Research
Growth Opportunities in the Enterprise Telephony Market, 2024
Is the Future of Business Call Control On-Premises, Cloud, Hybrid or Mobile?
Frost & Sullivan s 2024 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Current communications and collaboration technology adoption rates and future adoption plans Demand for private branch exchange (PBX) and cloud/mobile PBX functionality Evolution of enterprise telepho...
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17 Mar 2025  |  Global  |  Market Outlook
Top 10 Growth Opportunities in IoT and Edge, 2025
GenAI, Security, 5G Private Edge, and IoT Wireless Connectivity Create Opportunities for IoT Vendors and ICT Providers
Frost & Sullivan’s global IoT and Edge predictions for 2025 are based on insights gathered from our regional research teams. The contributions from research analysts leverage the extensive Frost & Sullivan knowledge base alongside both primary and secondary research.The report identifies the top 10 growth opportunities for 2025, encompassing analys...
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21 Feb 2022  |  Global  |  Frost Radar
Frost Radar™: Surveillance Analytics, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Digitization and an ever-increasing volume of video data are rapidly changing the way that businesses secure their operations, assets, and data, and use surveillance solutions to provide the visual cues that inform security responses. This traditionally required different vendors for the many physical security systems and the integration of these s...
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12 Feb 2025  |  Global  |  Customer Research
Voice of the Enterprise Security Customer: Global Energy and Utilities Security Trends
Growth Opportunities Garnered from a Survey of Cybersecurity Decision-Makers
Frost & Sullivan conducted a Voice of Customer survey of 2,448 cybersecurity decision-makers and influencers in organizations with at least 250 employees in 2023 to understand their cybersecurity operations, organizational management, technology investment, threat awareness, and other factors influencing decisions for new cybersecurity investments....
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30 Oct 2025  |  Global  |  Market Research
The BPO Corporate and Social Responsibility (CSR) Evolution
The CSR Shift to ESG and the Impact on CX Delivery
This Market Insight explores how large business process outsourcers (BPOs) are redefining and expanding traditional corporate giving. Corporate social responsibility (CSR) was the decades-long moniker to describe initiatives designed to deeply engage their agents and employees within the local communities. Much more than a company call for donating...
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20 May 2026  |  Global  |  Market Research
Top 10 Growth Opportunities Across the Global IoT Market, 2026
How AI, Next-Gen Networks, and Secure Platforms are Redefining IoT Value Creation
Frost & Sullivan’s Top 10 Growth Opportunities Across the Global IoT Market, 2026, are based on insights gathered from regional research teams. Contributions from research analysts draw on the Frost & Sullivan knowledge base, supported by both primary and secondary research.The report identifies the top 10 IoT growth opportunities for 2026, analyzi...
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02 Sep 2020  |  Global  |  Market Research
Digital Trends in the Retail Industry, Global, 2019–2021
Gain a 360 Degree Perspective on Critical Success Factors
The top digital transformation drivers for retailers over the next two years will be to improve customer experience (CX) and their marketing capabilities. Retailers will also leverage digital technologies to manage their supply chains and improve their operational efficiency. Internet of Things (IoT), augmented reality (AR), and artificial intellig...
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22 Apr 2022  |  Global  |  Customer Research
UCC Investment Priorities for 2022 and Beyond
IT Decision Makers Reveal Investment Plans for the Next Normal
In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...
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02 Apr 2019  |  Global  |  Market Research
Global Next Wave Technology Disruptors, 2018
Uncovering the Technologies that will Transform Vertical Markets and Society
In H1 2018, Frost & Sullivan’s ICT team conducted a small-scale survey of thought leaders from around the world to seek opinion on the technologies that will have a profound transformative impact on existing industry dynamics, value chains, and business models across multiple vertical markets in the next 10 years. Survey respondents came from two ...
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