Search results for: 'door mitigation study'

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Infographics

×

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Infographics

×

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

This research study analyses the Bangladesh diesel generator set market for the calendar year 2012 and uses insights from manufacturers, dealers, and end users to identify drivers and restraints for the market for the next 610 years. The study further analyzes the market segments based on kVA range, and their individual performance. Furthermore, i...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Infographics

×

Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

COVID-19 has crippled the global supply chain and forced most countries to take preventative measures by closing down their economies. While the pandemic has shown no signs of slowing down globally, cities, states, and countries are slowly emerging from lock downs and are stumbling into the new reality. Global economies are currently in a recession...

This study examines the accelerating global demand for C-UAS in response to the rising threat of drone-based attacks on military/government, critical infrastructure, and civilian sectors. As drones become increasingly accessible and technologically advanced—leveraging AI, swarming capabilities, and electronic countermeasures—governments and industr...

This report provides an in-depth analysis of the global human risk management (HRM) market, highlighting its pivotal role in transforming cybersecurity strategies. It analyzes the increasing integration of HRM into broader cybersecurity frameworks, driven by advancements in artificial intelligence (AI), machine learning (ML), and automation technol...

This research study examines companies that are using the advantages of the internet era to develop new ways of providing banking and financial services. Specifically, it is about the peer-to-peer (P2P) lending industry in 6 of the key member states of the Association of South East Asian Nations (ASEAN). P2P is a form of loan provision platform cen...

29 Nov 2022  |  Global  |  Technology Research

Coatings for Carbon Capture: Technology Growth Opportunities

Carbon Emission Mitigation from Non-point Sources Drives Development of Carbon Capture Coatings

Infographics

×

Growing industrialization and urbanization have raised carbon dioxide in the Earth’s atmosphere from 393 parts per million (ppm) in 2012 to 414 ppm in 2022. As carbon emissions rise, so does the focus of governments and carbon capture and storage firms to develop novel strategies to mitigate carbon emissions. Regulatory bodies are expected to conti...