Search results for: 'experience latin america'

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

The Latin American power and energy market is going through a considerable transformation. Renewable energies (RE) are rapidly replacing hydropower and fossil fuels’ dominance in power generation expansion as energy regulations continue to evolve to support decarbonization and decentralization roadmaps, while securing energy access for a projected ...

The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

When hydrogen gained traction in the late 2010s, Latin America was identified as a region with high growth potential. The region already generates a high percentage of its electricity from renewable energy (mainly hydropower), it has significant solar PV and wind potential that could be exploited, and production costs are forecasted to be globally ...

In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchasing decisions regarding software-defined wide area network (SD-WAN) and secure access service edge (SASE). This report examines responses from Latin American (LATAM) businesses of various sizes across vertical...

23 Aug 2022  |  Latin America  |  Frost Radar

Frost Radar™: Latin American Used Car Sales, 2022

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Although not a fully formalized market yet, Latin American used car sales have expanded in the last few years as a result of new vehicles’ high prices and reduced supply scarcity because of pandemic-related supply chain issues. Most local used vehicle transactions happen informally. However, traditional car dealerships, online marketplaces, and...

The Latin American light vehicle industry has been recovering from the COVID-19 pandemic. In 2024, the industry sold 5.2 million vehicles, representing a 7.9% year-over-year (YoY) growth. Although it has yet to reach the 2019 sales figure, it is expected to do so in 2025. This year, the region is expected to sell approximately 5.4 million units, wh...

The mobile communications industry in LATAM is crucial for economic growth, social connectivity, and digital inclusion. As smartphone penetration increases and network coverage expands, 5G connectivity demands strive for market innovation, supporting businesses, and improving general access to an essential service. The analysis is segmented by prep...

In this study, Frost & Sullivan presents the fixed wireless access (FWA) services industry in Latin America (LATAM), exploring its drivers and restraints, crucial market trends, and growth opportunities. The study period is 2023–2031, with 2025 as the base year and 2026–2031 as the forecast period.We analyze how major players like América Móvil, Te...