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06 May 2022  |  Latin America  |  Frost Radar
Frost Radar™: Unified Communications as a Service Market in Latin America and the Caribbean, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The Unified Communications as a Service (UCaaS) market exhibited strong growth in 2021, driven by the rise of hybrid and remote work environments and the need of organizations in Latin America and the Caribbean (CALA) to support remote communications and collaboration among their employees. Solid economic GDP growth across the region contributed to...
$4,950.00 -
03 Nov 2022  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2028
AI-based Technologies Bring New Growth Opportunities for Service Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...
$8,000.00 -
09 Feb 2021  |  Latin America  |  Frost Radar
Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020
A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...
$4,950.00 -
28 Jul 2020  |  Latin America  |  Market Research
Growth Opportunities in the Global Professional Headset Market, Forecast to 2026
Explosion of Cloud Meeting Services is Visibly Igniting Professional Headset Sales
The global professional headset market earned revenues of $1.41 billion in 2019, a 3.8 percent growth when compared to 2018. Almost all major professional headset vendors reported healthy growth rates in 2019 except for Poly which faced some internal restructuring difficulties that resulted in the company earning lower-than-expected revenues. Desp...
$4,950.00