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16 Nov 2021  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
An excellent customer experience (CX) is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. Customers view positive experiences based on highly personalized, relevant, proactive, and engaging interactions. These interactions have become even more relevant during the COVID...
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02 May 2017  |  Asia Pacific  |  Market Research
Asia-Pacific Web Application Firewall Solutions Market, Forecast to 2021
Escalation of Sophisticated Attacks on Web Applications Driving Market Growth
The Asia-Pacific (APAC) Web application firewall (WAF) solution market continued to grow tremendously in 2016 by 27.6% year-on-year (YoY). Particularly, the cloud-based segments experienced an impressive growth rate of 88.9%, surpassing the previous year’s forecast. The strong growth was seen in most of the APAC countries with China, Hong Kong, Ind...
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22 Dec 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Contact Center Applications Tracker, 2022
Digital, Omnichannel, and Cloud Applications Drive the Transformational Growth of Contact Center Solutions in the Asia-Pacific
The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...
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16 Jun 2025  |  Asia Pacific  |  Market Research
Payments and Banking-as-a-Service Market, Asia-Pacific, 2025–2030
Embedded Finance is Driving Transformational Growth Due to Seamless Integration in Payments and Banking Services
The Asia-Pacific (APAC) is experiencing a surge in digitalization, which has been further accelerated by increased financial inclusion. This transformation is largely driven by regulatory support and the burgeoning fintech ecosystem in the region. This shift has led to a notable rise in the adoption of digital payment solutions and the emergence of...
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19 Apr 2022  |  Asia Pacific  |  Market Research
Asia-Pacific Telecommunications Growth Opportunities
Innovative Business Models, Transformative Mega Trends, and Disruptive Technologies are Driving Growth Opportunities for the Telecommunications Industry in Asia-Pacific
Market trends such as remote working and learning and entertainment needs have reshaped the business segments of the telecommunications industry in Asia-Pacific, including the mobile, fixed, and digital segments. Consumers have increased the adoption of digital services such as videoconferencing, digital financial services, and eCommerce to meet th...
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11 Sep 2013  |  Asia Pacific  |  Megatrends
Asia-Pacific Buildings Sector: Macro to Micro Implications of Mega Trends to 2025
Building Reformation is a New Form of Economic and Green Growth in Asia-Pacific
This study provides insights into key mega trends for the buildings sector in Asia-Pacific. Global mega trends such as urbanization and economic and technological development are changing the demographics and financial outlook in Asia-Pacific, and will shape the region’s buildings sector. The trends examined are, broadly, building construction, and...
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28 Nov 2025  |  Global  |  Market Research
Growth Opportunities in the Asia-Pacific C4ISR Industry, 2023–2028
C4ISR Industry Is Experiencing Transformational Growth Due to Growing Emphasis on Interoperability and Multi-Domain Capabilities
This research service analyzes the Asia-Pacific military command, control, communication, intelligence, surveillance, and reconnaissance (C4ISR) industry. It segments the industry into 5 categories: command and control, communication, computers, ISR, and electronic warfare. The assessment covers four major Asia-Pacific defense leaders: Australia, I...
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20 Feb 2024  |  Asia Pacific  |  Market Research
Growth Opportunities and Trends in the Asia-Pacific Digital Payment Market Forecast to 2027
Transformative Mega Trends Enabling Growth and Innovation
The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...
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17 Jan 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Machine Tool Market, Forecast to 2023
Manufacturing Industries Shifting Toward Low-cost Production, Coupled with Globalization of Markets, is Propelling the Consumption of Machine Tools in Asia-Pacific
Growing per-capita income of middle-class consumers has led to a rise in spending on goods. To meet the demand and grab the opportunity in the Asian market, manufacturing industries are investing in new production plants and machines. Additionally, low-cost manufacturing competitiveness such as lower labor costs, young populations, and low cost of ...
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10 Nov 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Network Firewall Market Tracker, H1 2022
Stringent Regulatory Pressure and Rising Cyberattacks to Drive Future Growth Potential of the Asia-Pacific Network Firewall Market
In H1 2022, the APAC network firewall market saw a steady YoY growth of 13.0%. The market witnessed a slower YoY growth of 9.3% in Q2 2022, when compared to its double-digit YoY growth of 17.9% in Q1 2022. With a healthy YoY growth rate of 12.9% in H1 2022, the appliance segment remained the biggest form factor segment driving the overall network f...
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