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22 Dec 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Contact Center Applications Tracker, 2022
Digital, Omnichannel, and Cloud Applications Drive the Transformational Growth of Contact Center Solutions in the Asia-Pacific
The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...
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16 Jun 2025  |  Asia Pacific  |  Market Research
Payments and Banking-as-a-Service Market, Asia-Pacific, 2025–2030
Embedded Finance is Driving Transformational Growth Due to Seamless Integration in Payments and Banking Services
The Asia-Pacific (APAC) is experiencing a surge in digitalization, which has been further accelerated by increased financial inclusion. This transformation is largely driven by regulatory support and the burgeoning fintech ecosystem in the region. This shift has led to a notable rise in the adoption of digital payment solutions and the emergence of...
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19 Apr 2022  |  Asia Pacific  |  Market Research
Asia-Pacific Telecommunications Growth Opportunities
Innovative Business Models, Transformative Mega Trends, and Disruptive Technologies are Driving Growth Opportunities for the Telecommunications Industry in Asia-Pacific
Market trends such as remote working and learning and entertainment needs have reshaped the business segments of the telecommunications industry in Asia-Pacific, including the mobile, fixed, and digital segments. Consumers have increased the adoption of digital services such as videoconferencing, digital financial services, and eCommerce to meet th...
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21 May 2021  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Market H2 2020 Tracker
Stringent Regulatory Compliance Around Data Privacy & Protection Driving the Asia-Pacific Network Security Market
The APAC network security (NWS) market saw a healthy YoY growth of 16.7% in H2 2020. Network firewall segment will continue to be the driving force of the overall NWS market. Stronger demand for secure SD-WAN and secure cloud edge services solutions is a new driving force that ensures greater adoption of edge security solutions, centered by firewa...
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11 Sep 2013  |  Asia Pacific  |  Megatrends
Asia-Pacific Buildings Sector: Macro to Micro Implications of Mega Trends to 2025
Building Reformation is a New Form of Economic and Green Growth in Asia-Pacific
This study provides insights into key mega trends for the buildings sector in Asia-Pacific. Global mega trends such as urbanization and economic and technological development are changing the demographics and financial outlook in Asia-Pacific, and will shape the region’s buildings sector. The trends examined are, broadly, building construction, and...
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28 Nov 2025  |  Global  |  Market Research
Growth Opportunities in the Asia-Pacific C4ISR Industry, 2023–2028
C4ISR Industry Is Experiencing Transformational Growth Due to Growing Emphasis on Interoperability and Multi-Domain Capabilities
This research service analyzes the Asia-Pacific military command, control, communication, intelligence, surveillance, and reconnaissance (C4ISR) industry. It segments the industry into 5 categories: command and control, communication, computers, ISR, and electronic warfare. The assessment covers four major Asia-Pacific defense leaders: Australia, I...
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20 Feb 2024  |  Asia Pacific  |  Market Research
Growth Opportunities and Trends in the Asia-Pacific Digital Payment Market Forecast to 2027
Transformative Mega Trends Enabling Growth and Innovation
The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...
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29 Jul 2025  |  Global  |  Customer Research
Contact Center Objectives and Investment Plans, 2025 to 2027
A Customer Perspective
In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...
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17 Jan 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Machine Tool Market, Forecast to 2023
Manufacturing Industries Shifting Toward Low-cost Production, Coupled with Globalization of Markets, is Propelling the Consumption of Machine Tools in Asia-Pacific
Growing per-capita income of middle-class consumers has led to a rise in spending on goods. To meet the demand and grab the opportunity in the Asian market, manufacturing industries are investing in new production plants and machines. Additionally, low-cost manufacturing competitiveness such as lower labor costs, young populations, and low cost of ...
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12 Jun 2020  |  North America  |  Market Research
US Department of Homeland Security Spending Plan to 2024
An Assessment of the COVID-19 Impact on Agency Budgets
The 2021 Department of Homeland Security (DHS) budget request was released in February 2020, and revealed a decrease from the 2020 enacted budget. However, the proposed budget remains in line with the current administration’s commitment to: • reinforce the US southern border, • build up cyber security defenses, • harden the US infrastructu...
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