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The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...

Low power wide area network (LPWAN) is a wireless technology that is optimized for lower-bandwidth machine-to-machine (M2M) and Internet of Things (IoT) communication, delivering the benefits of lower-cost operations, lower pricing for network services, enhanced coverage, and longer battery life. Leading LPWAN technologies include LoRaWAN from the ...

The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...

The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

22 Nov 2021  |  Latin America  |  Market Research

Argentinian Light Vehicle Leasing Growth Opportunities

Fleet Management Services Enhance Leasing Companies’ Growth Pipeline as a New Product

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Vehicle leasing can be a solution to the growing number of challenges companies face concerning their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses seek to focus on their core products/services and outsource support activities. Mobility is a sig...

01 Nov 2021  |  Latin America  |  Market Research

Brazilian Light Vehicle Leasing Growth Opportunities

The Rise of New Mobility Services is Driving the Growth Strategies of the Market

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Vehicle leasing can be a solution to the growing number of challenges companies face concerning their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses are focused on their core products/services and seek to outsource support activities. Mobility is...

24 Jun 2020  |  Latin America  |  Market Research

IoT Ecosystem—Latin American Operator Strategies, 2020

Service Providers Must Go Beyond Connectivity and Develop Ecosystems that Help Support Industry-specific Solutions

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The key challenge for Telecom operators is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. This study analyzes how the IoT ecosystem ...

The vehicle subscription market in Brazil is still in its nascent stages. However, with a promising business outlook, the market is expected to experience rapid growth. This research service examines the qualitative and quantitative aspects of the vehicle subscription market in Brazil by evaluating its performance and identifying the trends that im...

After two consecutive years of economic contraction in 2019 and 2020, Latin America achieved a ~7% real GDP growth in 2021. Some of the larger Latin American nations are emerging market growth leaders across the globe, and the region is known for its commodity exports, robust trade, and cost-effective labor. Amidst shifting socio-economic trends po...