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This Frost Radar™ examines the European customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can ...

European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America. Market growth is driven mainly by an acceleration in customers’ digital transformation, more complex network environments, and massive amounts of traffic generated from the cloud. SD-WAN technologies placed at customer edge locat...

European commercial vehicle charging is evolving into a landscape defined by flexible, ultrahigh-power ecosystems. While the Megawatt Charging System (MCS) remains the headline technology for long-haul transport, the immediate reality is the deployment of 350 kW+ Combined Charging System (CCS) hardware. This class of ultrafast infrastructure is imp...

07 Aug 2020  |  Europe  |  Frost Radar

Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™

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European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...

In a field of more than 100 industry participants in Europe, Frost & Sullivan independently plotted the top 20 cloud contact center companies across two key indices of growth and innovation.

As organizations seek to simplify network architectures and gain flexibility for distributed workforces and application environments, SD-WAN deployments continue to increase significantly across Europe. SD-WAN plays a central role in network transformation by merging networking and security, enabling agility, cost optimization, and improved cloud c...

The European landscape for electric medium- and heavy-duty vehicle charging is undergoing a transformation from a nascent phase of pilot projects to the industrial-scale deployment of critical infrastructure. This evolution is characterized by a technological leap from the standard Combined Charging System to the Megawatt Charging System, designed ...

Leasing companies are expected to capitalise on the demand for fleets amongst SMEs to drive operational leasing registrations in Finland. Finland is open to adopting alternate mobility solutions such as carsharing, ride hailing, and subscription services. Mobile-based mobility management is at the centre of attention in Finland, with companies such...

04 Mar 2022  |  Europe  |  Market Research

Finland Light Vehicle Leasing Growth Opportunities

Competitive Intensity Arising from New Business Models to Ensure Leasing Companies Devise and Deliver New Products

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Vehicle leasing presents a solution for several challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. To retain their focus on core products and services, businesses have to outsource support activities related to mobility, ranging from fleet purchasing to remarketing. Unless an ...