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28 May 2024  |  Global  |  Frost Radar
Frost Radar™: ESG Climate Risk Platforms and Reporting, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
In a global landscape where companies are increasingly prioritizing transparent reporting on environmental and social concerns, initiatives for corporate ESG reporting and control are flourishing, spurred by growing awareness and concern for sustainability goals. ESG investing, propelled by its perceived ability to provide financial returns and ali...
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09 Dec 2024  |  Global  |  Customer Research
CX Growth Opportunities in the Banking, Financial, and Insurance (BFSI) Industry 2024 to 2025
Customer Perspectives
The BFSI sector is in a disruptive state as customer needs and technologies rapidly evolve. Uncertain economic conditions make financial decisions more volatile. According the Frost & Sullivan’s Global 360o Research Team, “Global headline inflation will fall from 6.9% in 2023 to 5.8% in 2024, while core inflation will persist. Advanced economies wi...
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28 May 2026  |  Global  |  Customer Research
CX Growth Opportunities in the Banking, Financial Services, and Insurance (BFSI) Industry 2025 to 2026
Customer Perspectives
The BFSI sector is in a disruptive state as customer needs and technologies rapidly evolve. Uncertain economic conditions make financial decisions more volatile. When interest rates drop, consumers have more buying power. In the BFSI industry, this impacts growth in consumer spending for big-ticket items, such as houses and cars, often requiring lo...
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20 Jun 2025  |  Global  |  Technology Research
Innovations in Wind and Solar Asset Monitoring, Lidar, Atmospheric Forecasting Systems, Offshore Floating Solar, Aqueous Zinc Batteries, and Redox Flow Batteries
Energy and Power Systems Technology Opportunity Engines
This edition of the Energy & Power Systems (EPS) TOE features information about the innovations in wind detection LiDARs for atmospheric profiling, wind turbine performance enhancement, solar asset inspection systems, offshore floating solar solutions, early warning weather systems for wind and solar assets, zinc batteries as well as advanced lithi...
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20 Feb 2019  |  North America  |  Market Research
US Faster Payments Market—Bank-driven Options for Real-time Money Movement
Real-time Payments to be Available to 90% of US Banks by 2022
There have been minimal changes in US payment infrastructure since the rollout of automated clearing house (ACH) in the 1960s and 1970s. For decades, the banks and financial institutions (FIs) in the United States have avoided “fixing what is not broken”, and the financial services industry has been lagging in digital transformation compared to ot...
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17 Oct 2022  |  Europe  |  Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
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17 Oct 2025  |  Global  |  Technology Research
Innovations In Wind Profiling Radars, 3D Scanning Lidars, Weather Monitoring, Sodium-ion Batteries, Molten Salt Fission Reactors, and Small Modular Reactors
Energy and Power SystemsTechnology Opportunity Engines
This edition of the Energy & Power Systems (EPS) TOE features information about the innovations in advanced low-level wind profiling radar, high-precision 3D scanning lidars, high-precision 3D geospatial mapping, dual-polarimetric radar for weather monitoring, NABOB electrolytes for sodium ion batteries, nuclear fusion, among others.The Energy and ...
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27 Oct 2022  |  Global  |  Market Research
Global Mobile Workforce Management (MWM) Market Growth Opportunities
Digitalization Initiatives, Resource Optimization, and Cloudification Drive Growth Potential
This research service analyzes the global mobile workforce management (MWM) market’s growth from 2023 to 2030, including regional market revenue forecasts (North America, Europe, Asia-Pacific, China, and Rest of the World). MWM products are off-the-shelf software solutions developed to efficiently manage activities and utility field representat...
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22 Jan 2015  |  North America  |  Market Research
Profiling the Back Office Workforce Optimization Market
Powerful Tools to Unleash Hidden Productivity and Improve the Customer Experience
This Frost & Sullivan market insight provides the reader with an overview of and an introduction to the emerging Back Office Workforce Optimization (BOWFO) market. It defines BOWFO and how it works, and discusses the benefits of its use. It also analyzes market drivers and restraints in evolving BOWFO solutions. Finally, it profiles a few key compe...
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27 Apr 2021  |  Global  |  Frost Radar
Frost Radar™: Workforce Identity and Access Management, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As part of Frost & Sullivan’s ongoing research on Cybersecurity, we conducted a deep-dive into the Workforce Identity and Access Management (IAM) market. Frost & Sullivan defines Workforce IAM as a framework that controls and manages employee identities and access as well as policies across IT infrastructures to protect enterprises from unauthorize...
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