Search results for: 'keep a client'

The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

This Frost & Sullivan analysis provides an outlook for the electric vehicle (EV) industry based on the latest industry data, an outline of current trends, an in-depth examination of future developments, and a breakdown of the main stakeholders in the sector and their performance. EV sales in 2023 amounted to a total of 14.1 million, of which 70....

Compelling benefits, such as flexible capacity adjustments, rapid access to innovative features and capabilities, CAPEX avoidance, and ability to outsource routine solution management to an expert third party, will drive a steady shift to cloud communications services over the forecast period. Communications upgrades are increasingly a key part of ...

This research service includes market sizing for 2019 and six-year forecasts for all services in the Mexican telecommunication services market. The scope of this research service includes: • Fixed telephony: Local and international long distance • Mobile telephony: Voice and data • Broadband Internet: ADSL, cable modem, and FTTH technologies)...

15 Dec 2020  |  Global  |  Market Research

Demand for Autonomous Drones Is Accelerating Growth in Drone-in-a-Box Solutions

Technological Improvements Around Autonomous Flight and Artificial Intelligence are Enabling Advanced Capabilities

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Key Issues Addressed

The drone-in-a-box (DIB) market is nascent but will be rapidly transitioning to a growth market. While growth in this market is being driven by the demand for autonomous drones, regulatory restrictions that require pilots to maintain visual contact while operating commercial drones continue to pose the most significant roadblock. However, technolog...

The Frost & Sullivan Information, Communications & Technologies team of analysts has released the Internet of Things (IoT) Platforms Frost Radar, a robust analytical tool that benchmarks companies’ innovation focus and growth performance in the IoT platforms market. IoT is a complex ecosystem that integrates Information technology (IT) with operat...

The Frost & Sullivan Information, Communications & Technologies team of analysts has released the Internet of Things (IoT) platforms Frost Radar, a robust analytical tool that benchmarks companies’ innovation focus and growth performance in the IoT platforms market. The IoT is a complex ecosystem that integrates Information technology (IT) with op...

BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...

The global CX outsourcing services market is expected to expand throughout the forecast period due to the growing recognition of CX as a key competitive differentiator and compelling incentives for businesses to outsource their CX activities. The market is poised to experience moderate disruption due to the emergence of generative AI technology,...