Search results for: 'COMPANIES'

09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

Infographics

×

Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...

31 Mar 2021  |  Global  |  Frost Radar

Frost Radar™: Global Calibration and Repair Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

Infographics

×

The global calibration and repair services market is anticipated to reach $3,996.9 million by 2024, driven by customers increasing concern about quality, greater adoption of these services in the aerospace and defense and life sciences industries, and tightening regulations imposed by authorities across the world. The instruments used require dilig...

The 2023 North American enterprise cloud contact center Frost Radar™ identifies leaders in the enterprise contact center-as- a- service (CCaaS) industry. The market continues to mature and brings enhanced technology, efficiency, and agility to contact centers throughout North America. Frost & Sullivan defines a cloud contact center as a network-b...

In the last 5 years, the Chinese government has tightened vehicle data collection, data protection, data privacy, and cybersecurity through a series of laws and regulations. Frost & Sullivan recognizes that all electronic hailing (eHailing) platform providers in China must assess these regulations and update their business operations and strategies...

This Frost Radar reveals the positioning of key companies in the Latin American cloud contact center as a service (CCaaS) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or oth...

In a field of more than 150 industry participants in Asia-Pacific, Frost & Sullivan independently plotted the top 13 facility management companies across two key indices, growth and innovation.

Cloud forms a critical part of the digital transformation efforts of enterprises worldwide. Cloud infrastructure, platforms, and applications extend the benefits of flexibility, scale, and cost to IT and business teams. Yet, year after year, we find that organizations report managing costs in the public cloud as a major challenge. Consequently, int...

As heat generation intensifies across high-performance electronics, electric vehicles, and digital infrastructure, advanced thermal management materials improve system efficiency, reliability, and longevity. This analysis provides a structured benchmarking of leading industry participants that are advancing innovation and commercial traction acros...

The convergence of renewable energy expansion, green hydrogen development, and carbon capture technologies is transforming the production of sustainable fuels through electrofuels. As industries seek practical decarbonization pathways without extensive infrastructure changes, electrofuels are emerging as a promising solution capable of delivering l...