Search results for: 'clientless remote support'

05 Jul 2021  |  Latin America  |  Market Research

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector

Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys

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Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...

The global elevator market is generally deemed low risk and is steadily growing. The market is closely tied to the performance of the global real estate development market, as an elevator is a common and important component in a building. The market is expected to grow about 4% annually from 2018 to 2025, attributed to three factors: the demand for...

19 Apr 2022  |  Asia Pacific  |  Market Research

Asia-Pacific Telecommunications Growth Opportunities

Innovative Business Models, Transformative Mega Trends, and Disruptive Technologies are Driving Growth Opportunities for the Telecommunications Industry in Asia-Pacific

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Market trends such as remote working and learning and entertainment needs have reshaped the business segments of the telecommunications industry in Asia-Pacific, including the mobile, fixed, and digital segments. Consumers have increased the adoption of digital services such as videoconferencing, digital financial services, and eCommerce to meet th...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

Sensing technologies are increasingly impacting consumer electronics, driven by the increasing trend toward connectivity among individuals and devices. This phenomenon is contributing to a proliferation of information enabled by less expensive, low-power, smaller, more ubiquitous sensors that can be embedded in a plethora of devices or applications...

The aim of this study is to analyze the innovative spinal surgery devices propelling market growth as the adoption rate of minimally invasive surgery (MIS) increases in the spinal surgery sector. The study highlights the latest technological solutions in the spinal surgery devices market, which include spinal fusion devices and spinal non-fusion de...

This analysis examines the AI applications reshaping the automotive aftermarket ecosystem, exploring key adoption areas, regional dynamics, emerging use cases, and AI-driven investments driving change in operations and business models. Structured into six core segments, the report focuses on major value chain streams: Remote and On-Bay Diagnostics ...

The entire healthcare system is under attack by the novel COVID-19 virus that has no proven treatment. Hospitals are being stretched beyond their capacity, healthcare workers are falling ill, and critically ill patients are not guaranteed that the life-saving equipment they must have will be available. Improved screening and guidance to a growing n...

The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...