Search results for: 'consumption asia'

The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

The aim of this study is to provide a strategic assessment of the eMobility sector in Malaysia in the context of electric vehicle developments in Southeast Asia between 2017 and 2022. The Malaysian EV market is currently in the very initial stages of growth. However, the Malaysian Government's EV policies and continuation of new model launches cont...

02 Sep 2020  |  Asia Pacific  |  Market Outlook

Disruptive Global Pandemic Calls for Business Innovations in the Asia-Pacific Energy and Environment Industry, 2020

Digitalization Led New Industry Landscape to Present Critical Business Opportunities

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Coronavirus 2019 (COVID-19) has brought in new opportunities and business ideas in the midst of economic disruption. The entire value chain in energy and environment industries is affected and it is almost certain that most industry players will register a decline in growth rates in 2020. However, some immediate and mid- to long-term opportunities ...

Although the telecoms landscape in APAC has changed a lot since the onset of the COVID-19 pandemic, data as a key driver of traffic and 5G monetization as the industry’s biggest bottleneck remain important trends impacting the industry. As 5G enterprise develops, enhanced mobile broadband (eMBB) is expected to continue to impact the mobile operator...

19 Dec 2017  |  Global  |  Market Research

Analysis of the Global Automotive Refinish Coatings Market, Forecast to 2023

Increasing Number of Vehicles in Operation and Growing Urban Population in Asia-Pacific and Latin America Drive Demand

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Automotive coatings is one of the key industries of leading economies that supplies to end-use segments such as original equipment manufacturers (OEMs) and refinishing body shops. Cars once sold by OEMs to individual customers may require refinishing services due to paint damages caused by accidents / collisions or to give the car body an entirely ...

The video market in India is showing signs of high growth due to the adoption of video conferencing systems by large enterprises across different verticals and the declining price of the endpoints and infrastructure products. India followed by the Kingdom of Saudi Arabia and the UAE markets are fast catching up as they are gaining exposure to new a...

This strategic analysis service provides detailed analysis of Asian IVD markets. The service in powerpoint format (approximately 104 slides) focuses not just only on the revenues and competitor analysis but also on strategies for achieving success in this highly competitive marke

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

The overall APAC network security market is expected to grow at 7.9% CAGR from 2019 to 2024. The wider region was led by the firewall segment due to its popularity in the market, followed by the IDS/IPS segment, and the SSL VPN segment. The network security market is still growing, albeit at a slower rate than in the past 5 years, and with varying ...