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The Hong Kong contact center applications market generated a revenue growth of 8.6Percentage, with market revenue of $15.7 million in 2018. The market is expected to grow at a CAGR of 2.8Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...

21 Dec 2021  |  North America  |  Market Research

Global Privileged Access Management (PAM) Solutions Growth Opportunities

The Ever-changing Threat Landscape and Expanded Attack Surface Drive the Future Growth Potential of Privileged Access Management Solutions

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Cyberattacks continued to increase in 2020 and will constantly evolve in the future with increasing sophistication and blended techniques. Attacks on privileged accounts are expected to rise, as working from home and hybrid working environments will continue to prevail in the years to come due to the pandemic. The digital transformation journey...

This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

Over the years, the healthcare industry has developed several unique technologies for emergency medical services and critical care. An important user of critical care healthcare products is the military or the defense forces. Advanced medical technologies have improved the care that is offered, and they also enable safer and quicker care for soldie...

The global UPS market is witnessing growth due to data center demand across key countries such as the U.S, U.K, Germany, China, Japan, UAE, and African countries. UPS is an essential component to ensure uninterrupted, high power quality to equipment that cannot afford an interruption or disturbance in power. The market revived after a slump and is ...

This analytics of ten technology companies and their strengths in the shared mobility industry throws light on the reasons why they have been successful in transitioning to this space and building shared mobility solutions. The study puts forward some answers to the question of how the technology companies of today anticipate and plan for the key m...

The Asia-Pacific uninterruptible power supplies (UPS) systems market, currently in the growth stage, is expected to grow at a single digit CAGR between 2015 and 2021. The market is expected to reach just under $2.00 billion by 2021. The growing prominence of cloud computing and data centers is driving the UPS system market. Its demand will also be ...

ASEAN was the third-largest revenue contributor to the AMD market in Asia-Pacific. Despite a strong growth rate of 30.6% in 2017, the market recorded a slower YoY growth of 15.4% in 2018. As one of the fastest-growing digital economies in Asia-Pacific, ASEAN is now a hot spot for targeted cyber espionage, state-sponsored cyberattacks, ransomware or...

A survey was conducted to understand fleet, asset tracking, and shipment monitoring in the Indian logistics service delivery market. It included decision makers and key influencers of fleet and logistics asset or shipment monitoring associated with multinational and local second-party logistics (2PL), third-party logistics (3PL), and fourth-party l...