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This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...

02 Dec 2016  |  Global  |  Market Research

Global Smart Electricity Meters Market

Although China still Dominates, it will be Outpaced by Asia-Pacific and Europe in Terms of Market Revenues by 2018

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This research service on the global smart electricity meters market provides forecasts on unit shipments and associated revenues for all the major regions. The study covers a forecast period from 2015 to 2025, and it provides a comprehensive overview on the timeline for crucial smart meter rollouts. Although China remains the dominant market for sm...

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

The COVID-19 pandemic impact on the biopharmaceutical industry has increased patient-centricity and the adoption of eClinical services digital platforms to manage clinical development programs. Capital investments and co-development recorded an uptick over the last 2 years, focusing on advancing clinical assets and expanding the number of Phase 2 a...

29 Apr 2020  |  Asia Pacific  |  Market Research

Asia-Pacific Managed Security Services Market, Forecast to 2023

Lack of Skilled Professionals and Compliance Pressure Drive MSS Adoption

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Key Issues Addressed

The main pull factor toward the adoption of managed security services (MSS) in the Asia-Pacific (APAC) region is the growing threat landscape in cybersecurity. Over the years, it has become increasingly easy and profitable for threat actors to set up and initiate cyberattacks on businesses of all sizes. As per Frost & Sullivan estimates, cyberattac...

The multi-parameter patient monitoring market is growing at a healthy double-digit pace in Asia-Pacific, largely due to several macro indicators such as increasing healthcare expenditures and a growing number of private hospitals. There is an increasing trend in Southeast Asia towards the use of networked patient monitors using Wi-Fi and other netw...

The Asia-Pacific (APAC) 5G market generated revenue of $6.59 billion in 2021, and it is likely to reach $35.22 billion in 2026, increasing at a compound annual growth rate (CAGR) of 39.8% from 2021 to 2026. Market focus is shifting even more towards growing the enterprise segment, which makes commercial sense. 5G monetization in APAC for both the c...

The global digital marketing and advertising technology sector is entering a definitive era of transformation in 2026, characterized not merely by incremental evolution but by a fundamental architectural restructuring of how brands communicate with consumers and businesses. The sector, defined as the platform ecosystem powering customer engagement ...

This research service presents an analysis of the wound care and wound closure market in Asia-Pacific. The elderly population in Asia-Pacific is increasing at a rapid rate. In 2012, there were approximately around 420.0 million people above the age of 60 years living in this region. This increasingly aging society translates into increase in lifest...