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17 Mar 2020  |  Asia Pacific  |  Market Research
New Zealand's Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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31 Dec 2018  |  Global  |  Market Research
Global Diesel Generator Set Market, Forecast to 2022
Grid Instability and Environmental Awareness Drive Double-digit Market Growth in the Short Term
Future energy trends are expected to be governed by both the level and pattern of economic activity along with global demographic changes. The positive economic outlook globally is a result of the pickup in global trade, investment, and industrial production. Advanced economies witnessed strong domestic demand and output growth in 2017, while emerg...
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09 Feb 2022  |  Global  |  Market Research
Global Autonomous Shared Mobility Growth Opportunities
Evolving Technological Landscape and Regulatory Progress Drive New Business Models, Entrants, and Solutions on the Road to Commercialization
Autonomous shared mobility technology, after years of development and testing in the real world, is on the verge of reaching commercial viability on a large scale. In 2021, the global market opportunity from autonomous mobility was approximately $27 million. This is expected to reach $92 billion in 2035, accounting for the market changes brought on...
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09 Feb 2021  |  Latin America  |  Frost Radar
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...
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06 Jul 2023  |  North America  |  Customer Research
Frost & Sullivan Global Cloud User Survey, Q3, 2022
Growing Revenue and Improving Customer Experience Drives Hybrid and Multi-cloud Adoption in Healthcare
Frost & Sullivan’s recent global annual cloud survey’s primary goal is to determine cloud computing technology adoption among healthcare organizations, top business strategic goals, preferred cloud deployment models, information technology (IT), business challenges in cloud migration, and expansion opportunities for healthcare cloud providers. F...
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16 May 2023  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
API Driven Communications Power Next Generation Customer and Employee Experiences
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
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29 Nov 2023  |  Global  |  Market Research
How Communication Service Providers Can Best Deliver Cybersecurity for Small Offices/Home Offices and Consumer Environments
Security-as-a-Service Enables New Revenue Streams
Cyberattacks are no longer restricted to large enterprises. As attack vectors diversify, bad actors have plenty of tools at their disposal with which to target small and medium enterprises (SMEs), small offices/home offices (SOHOs), and consumers. SMEs and SOHOs are at a greater disadvantage compared to their larger counterparts since their securit...
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05 Aug 2021  |  North America  |  Market Research
Global Cross-border Payments and Remittance Services Growth Opportunities
Future Growth Potential to be Accelerated by Digital Transformation in Distribution Channel and Settlement
Cross-border payments and remittance transaction, even if essential, appear as a commodity for most customers; as a result, the fee structure has to be lowered to not appear as a pain point during the transaction, especially for the digital channel. Moreover, the rapid growth of mobile penetration across the world can be attributed to the growth of...
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13 Feb 2019  |  North America  |  Market Research
Global Lecture Capture Solution Market, Forecast to 2023
Stiff Competition and Sunk Investment in Point Solutions Restrict Growth in the Short Term
LCS serves as an excellent means to deliver multimedia and interactive course content to today’s generation of digitally connected students and workforce. The need for this shift in learning/teaching methodologies is the result of changing expectations from students and their parents, regarding educational institutions and of growing stringent comp...
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10 May 2023  |  North America  |  Market Outlook
Global Shared Mobility Outlook, 2023
Strategic Partnerships and Technology Strategies to Ensure Future Growth Potential
The pandemic has definitely brought about a lot of positive changes in the way people are moving. In this research analytics, we look at some key factors that we think will drive the demand for shared mobility. First is the pandemic-induced digital acceleration. People are now more open to using mobile apps than they were before the pandemic. Secon...
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