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13 Jul 2021  |  South Asia, Middle East & North Africa  |  Market Research
GCC Light Vehicle Aftermarket Outlook, 2021
Innovative Business Models Propels Future Growth Potential
In 2020, the Gulf Cooperation Council (GCC) region faced significant challenges due to the COVID-19 pandemic and oil price crash. Gross domestic product (GDP) in GCC nations contracted by 5%–10% in 2020. The GCC population dropped by 3%–5% due to expatriate exodus. Every industry and sector faced multiple disruptions. The GCC light vehicle aftermar...
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18 May 2022  |  North America  |  Market Research
Global Two-wheeler Tires Growth Opportunities
Future Growth Potential of Tire Sales Revenue due to Two-wheeler Parc, New Digital Business Opportunities, and Leisure Motorcycling
The growing working group population in emerging economies in Asia is expected to drive vehicle adoption, fulfilling annual miles and eventually tire consumption. The demand for premium two-wheeler tires (250cc and above) is increasing due to the rise in premium two-wheeler sales across all regions. Growing popularity in leisure motorcycling is dri...
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Special Price $3,712.50 save 25 %
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24 Dec 2019  |  South Asia, Middle East & North Africa  |  Market Research
GCC Road Freight Market, Forecast to 2025
Infrastructure Development and Economic Diversification Will Open Opportunities in the Road Freight Transportation Market
The Gulf Cooperation Council (GCC) countries are emerging as highly competitive countries in terms of road infrastructure and government initiatives to improve the same. The GCC countries have a large pipeline of road infrastructure development projects in the pipeline, boosting the sector. Emerging technologies like driverless trucks and platoonin...
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31 Dec 2019  |  North America  |  Market Research
Analysis of the Medium and Heavy Duty Truck Leasing Market, North America, 2019–2025
New Truck Rental and Leasing Shipments in the Region Expected to Reach 212,150 Units in 2025 with Strong Demand from Regional Haul Applications
The rental and leasing market for medium and heavy duty truck sales in North America is expected to expand at a CAGR of 5.4% from 2019 to 2025. Companies’ financial needs, operational requirements, asset type and utilization including yearly total mileage, desired replacement cycle and usage pattern influencing wear and tear are major factors impac...
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18 Aug 2021  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...
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21 Oct 2021  |  Asia Pacific  |  Frost Radar
Frost Radar™: Australia Customer Experience Outsourcing Services, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
An excellent customer experience is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. In the connected digital era, customers’ expectations are changing: they are demanding engaging experiences, personalization, and proactive services. These became even more relevant dur...
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16 Dec 2021  |  Global  |  Customer Research
Impact of Mobile Devices and Apps on Customer Experience (CX)
Customer Perspectives on Excelling in CX in a Mobile World
With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...
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10 Nov 2017  |  Asia Pacific  |  Market Research
Southeast Asian Aerosol Spray Paints Market for the Two Wheeler Aftermarket, Forecast to 2020
Focus on Two-Wheelers in the Malaysian, Indonesian, Thai, and Vietnamese Aftermarkets
The aerosol spray paint market is expected to grow for all of the four selected Southeast Asian countries, with Indonesia leading the group in terms of volume and value. Growth in the aerosol spray paint market is closely associated with the population of two wheelers and the number of repainting jobs. On an average, a two wheeler gets repainted ev...
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29 Jan 2020  |  Asia Pacific  |  Market Research
Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day and Symposium, 2019
Cisco Weaving Artificial Intelligence (AI) Technologies to Drive Contact Center Success
Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...
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09 Dec 2024  |  Global  |  Customer Research
CX Growth Opportunities in the Banking, Financial, and Insurance (BFSI) Industry 2024 to 2025
Customer Perspectives
The BFSI sector is in a disruptive state as customer needs and technologies rapidly evolve. Uncertain economic conditions make financial decisions more volatile. According the Frost & Sullivan’s Global 360o Research Team, “Global headline inflation will fall from 6.9% in 2023 to 5.8% in 2024, while core inflation will persist. Advanced economies wi...
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