Search results for: 'shared services'

The automotive industry has evolved significantly over the past decade. Digital technology, change in customer sentiment and economic health have played a vital role in this evolution. OEMs and other key industry players are taking note of this evolution and investing heavily in non-commercial business practices of manufacturing vehicles. Alternati...

Businesses are being compelled to cut costs and enhance worker productivity. As a result enterprises are increasingly evaluating use of collaborative tools like web conferencing for connecting dispersed teams and remote employees. This strategic analysis is part of Frost & Sullivans continued coverage of the conferencing and collaboration markets....

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Brazil in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this...

This research service looks at market trends, drivers, and restraints for the North American hosted IVR services market. The study also provides market size, market share, and revenue forecasts for this market.

A survey was conducted to understand fleet, asset tracking, and shipment monitoring in the Indian logistics service delivery market. It included decision makers and key influencers of fleet and logistics asset or shipment monitoring associated with multinational and local second-party logistics (2PL), third-party logistics (3PL), and fourth-party l...

16 Apr 2018  |  Global  |  Market Research

Global OEM Aftersales 2.0—Comparative Benchmarking of Adoption of New Parts and Service Business Models, 2017

Multi-brand Parts Sales and Innovating with Vehicle Servicing Strategies will be Key for OEMs to Sustain Aftersales Revenue

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The aim of the study is to understand the current transition and to predict future trends in global automotive OEM aftersales segment. As older cars shift to the independent aftermarket primarily due to an aging vehicle population and high cost incurred, OEMs have to strategize their aftersales programs to sustain their market share.--BEGIN PROMO--...

The Colombian IT Infrastructure Outsourcing market has shown an important growth during the last years in terms of new customers and increasing revenues, as well as the participation of new players in the market, mainly IT services providers and telecom/data services providers. Moreover, market yet allows good rates for volume growth, and outsource...

This report forecasts the U.S. business data transport services markets for the period of 1998 through 2008. The technologies that are covered are SONET, ATM, Frame Relay and Internet Protocol. This report identifies market challenges, drivers, restraints, market demand, market and technology trends, and pricing trends. It also outlines the compet...

This research service provides a strategic overview and analysis of the automotive connected services market in China. It examines the market trends and challenges, and provides forecasts for the period 2014–2020. It offers a brief market overview and discusses market drivers and restraints. It provides a detailed market share and competitive analy...