Search results for: 'Automation and Software Solutions'

Australia and New Zealand (ANZ) are highly urbanized markets with large infrastructure expenditure by governments and high uptake of collaboration solutions in the construction industry. However, the use of cognitive solutions and the “innovate to zero” concept (for example, zero defects, emails, and emissions) are still nascent. Beyond cloud c...

04 Sep 2019  |  North America  |  Market Research

Strategic Analysis of the Global Automation and Control System Market in Life Sciences Industry, 2018

Continuous Manufacturing and Serialization Drive the Market due to the Need for Personalized Medicines

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Key Issues Addressed

The life science industry is on the verge of transformation due to the introduction of new product lines, increasing preference for personalized medicines and localized manufacturing, and high cost pressure. The industry needs the help of digitalization technologies to accelerate the journey of transformation. Increasing focus on improving process ...

This edition of the Oil and Gas (O&G) Technology Opportunity Engines features information on real-time subsea robotics, subsea asset integrity and intervention systems, methane detection methods, predictive maintenance, burner monitoring system, and heavy oil recovery, among others.The Oil and Gas TOE provides intelligence on innovations pertaining...

This market insight presents an analysis of the current initiatives involving automation and self-service tools adoption in the Latin American contact center market, as well as a few successful business cases. It also provides a general view of how companies in the region are facing the new reality of integrating artificial intelligence (AI) and na...

23 Jul 2025  |  Asia Pacific  |  Market Research

Facility Management Industry, Southeast Asia, 2025–2030

Demand for Outsourcing and Value-added Services Driving Transformational Growth Due to Evolving Customer Needs and Technology-enabled Solutions

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The steady growth of the Southeast Asian facility management (FM) market is primarily driven by robust growth in developing markets in the region, offset by a lower growth rate in the mature Singapore market. The growing outsourcing culture, bolstered by asset base expansion, evolving FM needs, greater acceptance of technologies, and the sustainabi...

The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

The global business process management (BPM) industry is projected to experience significant growth in the coming years. The BPM services market is estimated at US$254.1 billion in 2023 growing at 5.0% year-on-year driven by the demand for process automation and AI as organizations embark on their end-to-end digital transformation journey. Disrupti...