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23 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
A Benchmarking System to Spark Companies to Action ‒ Innovation That Fuels New Deal Flow and Growth Pipelines
Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...
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24 Oct 2013  |  Asia Pacific  |  Market Research
Data Center Infrastructure Solutions Market
Infrastructure Solutions Ease Uncertainties through Modularity, Scalability, and Controllability
The rapid expansion in data center capacities and the subsequent need to control the rack level energy consumption will pave the way for the data center infrastructure solutions market. Considering the introduction level of the market lifecycle of data center infrastructure solutions, this research service aims to present a framework to build a gro...
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26 Sep 2018  |  North America  |  Market Research
North American Pump Services Market, Forecast to 2023
Industry 4.0, IIoT, and Smart Services are Disrupting the $3.47 Billion Market
This research study analyzes the North American pump services market across various industries. With increasing oil prices, the demand for pump services is expected to grow. Analysis is provided by type of pump service (MRO, installation and commissioning, decommissioning, and value-added services). Besides, the study sheds light on the key factors...
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20 May 2026  |  Global  |  Market Outlook
Growth Opportunities in Shared and Autonomous Mobility, Global, 2026
The Robotaxis and Demand-Responsive Transit Segments are Driving Transformative Growth
2025 was a year of mixed outcomes for the shared mobility ecosystem. Electrification saw a huge uptake in the bikesharing segment, especially in North America. While the penetration of electric vehicles (EVs) in ridehailing slowed down, demand response transit (DRT) picked up pace, with nearly 375 new services launched globally, spearheaded by expa...
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10 Mar 2017  |  Asia Pacific  |  Market Research
Malaysia Cloud Computing Services Market, Forecast to 2022
Government Efforts in Molding Malaysia as a Data Center Hub, and Incentivizing SMBs to Adopt Cloud, Are Main Drivers of Growth
The government has been the key vertical in promoting cloud computing adoption in Malaysia. An important tenet of its strategy in developing the cloud eco-system has been to promote Malaysia as a key data center hub. With this assistance from the government, there has also been cohesive effort in incentivizing small and medium-sized businesses (SMB...
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10 Jan 2024  |  Global  |  Market Research
Top 10 Growth Opportunities in Cloud, 2024
AI Drives Enterprise Investment in Cloud Security, Infrastructure, Platforms, and Services
In the cloud market, as well as in most other technology markets, 2024 will be all about artificial intelligence (AI). Businesses across industries are scrambling to determine how they can leverage AI and, particularly, generative AI to meet their business goals. Public cloud providers are at the forefront of the effort to accelerate AI adoption am...
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09 Dec 2022  |  Global  |  Frost Radar
Frost Radar™: Digital Risk Protection (DRP) Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Digital risk protection (DRP) is a set of cybersecurity procedures that consists of four strategic pillars: mapping out the digital attack surface area, monitoring the threat landscape, mitigating scam and phishing attacks, and managing a comprehensive risk strategy to protect an organization’s external-facing digital assets beyond its network peri...
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21 Aug 2019  |  North America  |  Market Research
Companies to Watch in Customer Contact, North America, 2019
Technology Providers of Note in an Expanding Customer Service Ecosystem
This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...
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06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
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07 Jun 2023  |  North America  |  Frost Radar
Frost Radar™: Dedicated Internet Access in North America, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Dedicated internet access (DIA) has become a must-have for businesses that rely heavily on cloud applications because any interruption in connectivity will negatively impact their operations. DIA delivers the guaranteed bandwidth, reliable connectivity, and symmetrical upload and download speeds required to ensure performance. In the last few ye...
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Special Price $3,712.50 save 25 %