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This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. It also provides market size, market share, forecasts and breakdown of the North American contact center outsourcing market by vendor tiers and market share for major market participants. Tier I vendors are profiled along wi...

The October 2002 edition of the Communications Test Monitor presents part II of our analysis on Optical Spectrum Analyzers market and CDWDM technology. This edition also presents a detailed analysis on European service providers market. Do not miss the company of the month section that presents an in depth look as Circadiant and read our analyst op...

Before deregulation, the role of most European operators centered around the provision of voice-line telephony services. Modern telecommunications markets are much more complex and touch on a number of different segments across the ICT market. Today's telecommunications companies provide fixed and mobile broadband, content streaming services, fixed...

Civil supersonic transport aircraft have ceased operations since the retirement of Concorde’s commercial service in 2003. The International Civil Aviation Organization (ICAO) and the Federal Aviation Authority (FAA) have initiated the process of developing new supersonic noise standard development and emission regulations through flight-test proced...

This study evaluates the potential of the metaverse for governments. It analyzes the emerging growth opportunities, challenges, and evolving trends impacting Web 3.0 adoption as well as presents a series of case studies related to metaverse implementation by the public sector across the world. Globally, governments are starting to explore how th...

Digitalization of the air traffic management industry enhances safety and efficiency. Air navigation service and air traffic management solution providers are working together to implement innovative technologies such as remote towers. With advancements in navigation regulations (e.g., the Federal Aviation Administration mandate that all commer...

The reports of the death of global distribution systems (GDS) have been greatly exaggerated. Several industry analysts believed that GDS would not last long and that airlines would eventually shy away from them. However, the expansion of technologies and the realization of how valuable consumer data can be have given new life to GDS. The enclosed i...

14 Feb 2018  |  Global  |  Megatrends

The Top Trends for 2018

The Power of Technology and Technology Companies

Infographics

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This report looks at global trends set to make an impact in 2018. Every year Frost & Sullivan's Visionary Innovation Team of futurists, consultants, and analysts scans the short-term horizon and looks across industries to identify areas of disruption in the new year. This year the power of technology and technology companies has emerged as a key ...

Cybersecurity has always posed a significant threat to regular business operations. While multiple threats have always existed, over the last couple of years, geopolitical chaos has led to a marked increase in cyber threats. As part of digital transformation (DT) and business continuity efforts, enterprises allow employees and consumers remote acce...