Search results for: 'response'

This series introduces a collection of emerging Trend Opportunity Profiles that showcase innovative business models shaping the next wave of global transformation. These profiles emphasize the growing adoption of advanced technologies, the strengthening of digital ecosystems, and the shift toward environmentally responsible practices. One of the ke...

Future of Retail 4.0 marks a pivotal shift in the retail landscape, driven by intelligent systems, automation, and ethical consumerism. Businesses are rapidly adopting models like Retail as a Service and Real-Time AI Pricing to enhance operational efficiency and dynamic market responsiveness. IoT-powered smart store infrastructure and AI-driven los...

Hornetsecurity by Proofpoint enables managed service providers (MSPs) to deliver integrated Microsoft 365 security through a portfolio spanning email protection, backup and recovery, permission management, compliance, and security awareness. Based on interviews with MSP partners, this Customer Transformation Journey examines how the company’s platf...

This analyst insight examines the market forces driving AI adoption in CX management and explains why governance must evolve alongside automation. It outlines the operational and compliance risks of poorly governed AI, identifies the core pillars of effective governance, and provides a practical roadmap for organizations seeking to deploy AI respon...

HLTH Europe 2026, held in Amsterdam, brought together more than 5,000 stakeholders spanning providers, payers, health systems, technology vendors, start-ups, investors, and policymakers, providing a comprehensive view of the evolving European digital health landscape. Across conference sessions and discussions with industry leaders, a consistent me...

The emergence of post-quantum cryptography (PQC) reflects a significant problem: powerful quantum computers may soon compromise the cryptographic algorithms underpinning today’s digital economy, threatening the confidentiality and integrity of sensitive data and communications. Addressing this risk is far more complex than simply replacing vulnerab...

01 Jun 2020  |  North America  |  Market Research

Post-pandemic Growth Opportunity Analysis in the Logistics Industry

Insights on Flexible Solutions and Alternate Delivery Models and Strategies to Mitigate Emerging Risks

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The global logistics industry had a turbulent 2019, registering 1.2% in merchandise trade volume growth due to the stagnant global economy, trade disputes, geopolitical uncertainties, and environmental regulations. In Q1 2020, the COVID-19 outbreak flipped the growth switch in every area of the economy, and the global supply chain is no exception. ...

New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...