Search results for: 'application enablement platform'

The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...

22 Aug 2022  |  North America  |  Market Research

Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America

Predictive Analytics, Mobile Access, Strategic Partnering Drive Growth

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Key Issues Addressed

The job of a sales representative continues to become more challenging and complex, with the rep under pressure to work faster, harder, and smarter. Mobile Sales Force Automation (SFA) solutions are designed to provide sales personnel with the real-time information and guidance they need to sell successfully, including managing leads, forecasting a...

21 Oct 2022  |  North America  |  Market Research

Automation and Artificial Intelligence Propel North American Mobile Field Service Management (FSM) Market

Predictive Service, Mobile Access, Powerful Networks Drive Growth Opportunities

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Key Issues Addressed

Mobile field service management software solutions continue to be a popular area of digital investment, bringing real-time guidance to workers on the front line and providing valuable information and feedback to supervisory and administrative staff. For the purposes of this 2022 study, mobile field service management (FSM) applications are defin...

Though the global uninterruptible power supply (UPS) industry is mature, it continues to offer considerable growth opportunities in different market segments, such as technology, end-user vertical, power range, and geography. This Frost & Sullivan study provides in-depth insight into the total UPS market and various high-growth segments. The indust...

The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked ...

Global forklift truck sales are expected to grow 4.7% from 2018 to 2023 due to sustained growth in the top truck markets of North America, Europe, and Asia Pacific. The creation of new infrastructure along with increasing penetration of e-commerce bolsters growth of forklifts in freight and logistics sector. Stricter emission regulations and incr...

This research analyses the global trends in the dimensional metrology software market. The global market is witnessing steady growth, with end users focused on enhancing productivity and reducing operational expenditure (OPEX). Manufacturers are constantly looking to improve the quality of products and reduce wastage, as digitalisation of industrie...

Interest in the microbiome as a science and industry has exploded over the past decade. Innovations are happening across 3 significant categories for human health benefits: microbiome-based therapeutics, over-the-counter (OTC) dietary supplements, and self-diagnostics/screening. The OTC market is the largest because of the lack of precise regulatio...

This study analyzes the total global smart cards market. Demand for contactless smart cards, issuing of more number of Europay MasterCard Visa (EMV) credit and debit cards, government national ID programs, and increased adoption of SIM cards are key market drivers. The market is in a matured stage and will witness slow, yet steady growth worldwide....