Search results for: 'keep a client'

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...

The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked ...

Over the course of the forecast period (2023 to 2029), the customer experience (CX) outsourcing services market in Latin America and the Caribbean (LAC) is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX act...

During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...

Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing enab...

Frost & Sullivan defines workforce identity and access management (IAM) as a framework that controls and manages employee identities and access as well as policies across IT infrastructures to protect enterprises from unauthorized and potentially harmful security breaches. IAM solutions include single sign-on, multi-factor authentication, lifecycle...

Over the course of the projection period, the market for CX management is expected to expand. This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised for disruption due to the emergence o...

The European UPS industry has a highly competitive landscape where one of the key challenges for a UPS manufacturer is to differentiate itself from its competitors. It is important for a manufacturer to keep up with new technologies and industry trends and come up with UPS solutions that cater to the growing needs of businesses. The power demand ha...

03 Jul 2020  |  Europe  |  Market Research

Emerging Trends in the European Digital Used Passenger Vehicles Market, 2020

Focus on Start-ups and White Space Driving Valuations, as 2 Million Used Vehicles Set to be Traded Online

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Key Issues Addressed

As more and more digitally native customers look to purchase a vehicle, the competition and business models to sell used vehicles online increases. With social distancing norms changing ‘business as usual’, COVID-19 acts as an accelerator for more dealerships, OEMs, and traders to sell online. There are multiple online used vehicle retail models r...