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29 Jul 2022  |  Asia Pacific  |  Market Research
Asia-Pacific Mobile Financial Services Growth Opportunities
Disruptive Technologies, Customer Value Chain Compression, and Strategic Partnering are Fueling Growth
Mobile financial services (MFS) allow customers to access financial services and make financial transactions through mobile applications (apps). The use of mobile apps is playing an important role in the adoption of MFS in the Asia-Pacific (APAC), especially in areas where the mobile penetration rate is high and the population is largely underbanke...
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03 Oct 2022  |  Global  |  Technology Research
No Code: The Future of Software Development Process
No-code Platforms Will Disrupt the Way Enterprises Develop Their Applications.
As enterprises emerge from the COVID-19 pandemic, many are still struggling to completely resume operations, such as streamlining workflows, improving employee productivity, and enhancing customer experience, in an operating environment that is vastly different from what it was 2 years ago. Enterprises’ teams are more geographically dispersed than ...
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30 Oct 2025  |  Global  |  Technology Research
At-Home Diagnostics Innovations and Growth Opportunities
Transition from Smart Home to Smarter Health At Home Fueling Technology Competition
At-home diagnostics is a rapidly growing field constantly exploring new and innovative solutions to address the challenges of diagnosing broad-spectrum disorders. Recent advancements in emerging at-home diagnostics technologies have attracted significant interest due to their potential to revolutionize the field. This shift has created promising op...
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08 Jun 2018  |  Europe  |  Market Research
Strategic Analysis of the Global Demand-Responsive Transit (DRT) Market, Forecast to 2030
50+ Cities Globally to Implement DRT Solutions by 2020
Traditional public transit modes have remained unchanged over decades and inherent flaws have remained unaddressed. The fixed-route and fixed-schedule model works efficiently on high-density routes but routes with lower demand and density along with demand at odd hours are not as efficiently catered to by traditional public transit. While alternate...
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20 Dec 2022  |  Global  |  Market Outlook
Predictions for the Cloud Industry
Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligence ...
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07 Dec 2020  |  Latin America  |  Frost Radar
Frost Radar™: Brazilian Food Delivery Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Brazils digital transformation has been greatly accelerated by the COVID-19 pandemic, resulting in several types of solutions being launched into the food delivery market. The increasing use of smartphones and new technologies across various regions of the country, including small cities with few resources, has made food delivery services a routine...
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12 Feb 2025  |  Global  |  Customer Research
Global Healthcare Cloud User Survey, Q3 2024
Artificial Intelligence Growth and the Shift to Cloud-native Applications and Edge Computing Drive the Digital Transformation
The story for 2024 is artificial intelligence (AI). Businesses across industries are scrambling to determine how they can leverage AI, particularly generative AI (GenAI), to meet their business goals. Public cloud providers are at the forefront of the effort to accelerate AI adoption among customers by developing foundational models and user-friend...
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24 May 2022  |  Global  |  Customer Research
Evaluating Mobile Communications Solutions for the Hybrid Workforce
Novel Solution Designs Address Important Market Gaps
Over the past two decades, mobile communications have become an indelible part of most people’s personal and business lives. The benefits of mobile communications in driving productivity and efficiencies in modern organizations are hard to miss as workforces become increasingly distributed and mobile. However, few organizations employ robust mobile...
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21 Oct 2021  |  Europe  |  Customer Research
Impact of COVID-19 on Healthcare Contact Centers
Acceleration in WAHA, Self-Service & Cloud Investments
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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