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This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...

The 21st Annual Customer Contact East 2025 MindXchange provided valuable insights into navigating the evolving customer experience (CX) landscape. This year’s key takeaways emphasize the importance of returning to basics to preserve a company’s core essence amid ongoing digital transformation, geopolitical chaos, and technology disruption. Think of...

Incumbent players in the satellite communication market are experiencing challenges in retaining the revenue growth rates due to increased competition from terrestrial networks and excess in-orbit capacities leading to pricing pressures. Satellite communication ecosystem is going through a transformation phase with new entrants planning to offer in...

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

The smart home market is entering a period of rapid evolution driven by new technologies, shifting consumer needs, and increasing convergence across energy, automation, and wellness solutions. This report highlights the top 6 growth opportunities that will shape the industry in 2026. These include interoperability and standards at scale, the expans...

This study explores the potential growth opportunities for AGVs and AMRs in discrete manufacturing industries. The emphasis on improving operational efficiencies is driving customers to increasingly adopt Industry 4.0 technologies. Moreover, there is a trend toward mass customization in industries such as automotive, electronics, and semiconductors...

The Conversational Interaction (CI) Conference was held in San Jose, CA, from April 12 to 13, 2022. It was organized by Bill Meisel’s TMA Associates and LUI News (Language User Interface) in conjunction with AVIOS (Audio Visual Input Output Society), a non-profit speech technology professional society. The CI2022 conference resumed after a two-year...

This study provides a strategic roadmap to navigate the global scenario and capitalize on emerging growth opportunities in the semiconductor sector. Frost & Sullivan s semiconductor program offers a comprehensive view of strategic imperatives, market projections, and calls to action that market participants and value chain partners need to plot the...