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11 May 2021  |  Latin America  |  Customer Research
Latin-America Cloud User Survey, 2020
Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic
Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...
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20 Sep 2023  |  North America  |  Frost Radar
Frost Radar™: Enterprise Cloud Contact Centers in North America, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The 2023 North American enterprise cloud contact center Frost Radar™ identifies leaders in the enterprise contact center-as- a- service (CCaaS) industry. The market continues to mature and brings enhanced technology, efficiency, and agility to contact centers throughout North America. Frost & Sullivan defines a cloud contact center as a network-b...
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09 May 2025  |  Global  |  Market Research
5G Private Networks, Latin America, 2024–2030
5G Private Networks Drive Transformational Growth due to their Unique Benefits
This study offers an extensive analysis of the key trends and technologies shaping the 5G private network (PN) industry in Latin America (LATAM). It includes detailed segmentation by business model, technology, and vertical industry, highlighting the dynamics and challenges within the region. While it emphasizes qualitative insights over quantitati...
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12 Feb 2025  |  Global  |  Customer Research
Global Healthcare Cloud User Survey, Q3 2024
Artificial Intelligence Growth and the Shift to Cloud-native Applications and Edge Computing Drive the Digital Transformation
The story for 2024 is artificial intelligence (AI). Businesses across industries are scrambling to determine how they can leverage AI, particularly generative AI (GenAI), to meet their business goals. Public cloud providers are at the forefront of the effort to accelerate AI adoption among customers by developing foundational models and user-friend...
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04 Apr 2024  |  North America  |  Market Outlook
Latin America Automotive Industry Outlook 2024
Connected and Electrified Vehicles, New Business Models, and Increasing Competition Enable Growth Opportunities
The Latin American automotive industry maintains its rising trend despite the severe effects of COVID-19 on local economies, international conflicts, inflation, exchange rates, and difficulties arising from credit accessibility. With 4.8 million units sold in 2023, the Latin American automotive industry will likely grow 8.2% in 2024. However, th...
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01 Jun 2023  |  North America  |  Customer Research
Long-Term Impacts of Evolving Cloud Communications Trends on Telecom Operators
Trusted Voice and Integration Services Drive Growth for Providers in a Collaboration-First Market
Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Current adoption and future demand for Microsoft Teams Phone and Microsoft Teams Phone Mobile, as well as ...
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30 Dec 2025  |  Global  |  Market Research
Voice of Customer—Healthcare Cloud User Survey, Q3 2025
AI Acceleration, Cloud-Native Modernization, and Edge Adoption Power Healthcare’s Digital Transformation
This study examines how healthcare organizations are advancing their cloud strategies amid rising demand for AI, increased financial pressures, and growing operational complexity. Findings show that the cloud has become the core foundation of digital transformation, with adoption shifting from basic migration toward modernization, automation, and A...
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01 Feb 2022  |  Global  |  Frost Radar
Frost Radar™: Global Enterprise Health Cloud Infrastructure and Platform Services, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The COVID-19 pandemic has revealed that many healthcare organizations have neither the agility and business continuity programs nor the technologies needed to support them during a crisis. Consequently, some have been forced to act on cloud and digital transformation strategies they had been delaying. The cloud has been critical in helping healthca...
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02 Dec 2022  |  Global  |  Frost Radar
Frost Radar™: Email Security, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Email remains the center of modern cyberattacks. It is the primary communication method for business and is therefore a prime attack vector used as a gateway into complete takeover of an organization’s networks. The threat landscape continues to change rapidly. Attackers target email but also breach organizational defenses via attack vectors suc...
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29 Sep 2023  |  Global  |  Technology Research
Opportunity Assessment of Cloud Gaming Evolution in the 5G and 6G Era
5G/6G Standards and Complementary Infrastructure Enable Cloud Adoption in a Rapidly Evolving Gaming Industry
The cloud gaming sector is set to experience rapid growth because of the improvements in infrastructure and the availability of cost-effective technological solutions. The gaming industry is expanding with the increased adoption of mobile devices and penetration of 5G technology, which will lead to tough competition among gaming companies. Althoug...
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