Healthcare Voice of Customer—Healthcare Cloud User Survey, Q3 2025

AI Acceleration, Cloud-Native Modernization, and Edge Adoption Power Healthcare’s Digital Transformation

INDUSTRY
Healthcare

RELEASE DATE
30-Dec-2025
REGION
Global
DELIVERABLE TYPE
Market Research

RESEARCH CODE
KBEB-01-00-00-00
SKU
HC_2026_34235
Yes
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Voice of Customer—Healthcare Cloud User Survey, Q3 2025
Published on: 30-Dec-2025 | SKU: HC_2026_34235

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This study examines how healthcare organizations are advancing their cloud strategies amid rising demand for AI, increased financial pressures, and growing operational complexity. Findings show that the cloud has become the core foundation of digital transformation, with adoption shifting from basic migration toward modernization, automation, and AI-driven intelligence. Hybrid, multicloud, and edge architectures continue to expand as organizations seek to improve performance, scalability, and clinical innovation while meeting stringent regulatory and security requirements.

In 2025, healthcare organizations are accelerating the transition from legacy systems to cloud-native and AI-enabled applications, reducing the share of non-cloud workloads to below 20%. However, skill shortages, cost optimization pressures, and increasing architectural complexity remain key constraints. As a result, reliance on third-party service providers continues to rise, with most healthcare enterprises either using or planning to use managed or professional services to support modernization, compliance, interoperability, and deployment of advanced cloud capabilities.

Overall, the study highlights a sector entering a mature phase of cloud adoption—one characterized by platform-led modernization, deeper integration of AI and analytics, greater use of edge computing, and a strong shift toward partnership-driven execution. This evolution positions cloud as a strategic enabler for clinical efficiency, patient experience, and long-term digital resilience.

Growth Environment

Survey Findings—Highlights

Key Findings

Research Objectives and Methodology

Respondent Profile

Healthcare Cloud Adoption vs Other Industries

Hybrid Cloud and Edge Computing Set the Pace for Digital Transformation

Strategic Priorities for Healthcare Organizations

Evolving Landscape of Decision-Makers

Technologies Driving Digital Transformation

Data Growth Fuels Cloud Modernization

Challenges in Cloud Implementation

Infrastructure Adoption Patterns at the Heart of Healthcare Digital Transformation

Cloud Becomes Healthcare’s Digital Core

Healthcare Accelerates AI-Driven Modernization

Healthcare Modernizes Legacy Systems through Flexible, Low-Disruption Strategies

Cloud Empowers Data-Driven, Transparent, and Sustainable Healthcare Growth

Cloud-Native Solutions Accelerate Innovation and Intelligence in Healthcare

Public Cloud Adoption Accelerates Efficiency, Scalability, and Innovation

On-Premises Models Remain Vital for Control, Security, and Operational Familiarity

Edge Computing Strengthens Real-Time, Secure, and Sustainable Healthcare Operations

Third-Party Services Will Fuel Agility and Innovation

Managed Service Providers Drive Cloud Modernization

Third-Party Services Expand Across Cloud Transformation Stages

Benefits of Engaging a Managed Cloud Services Provider

Growth Opportunities Fuel the Growth Pipeline Engine™

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

Benefits and Impacts of Growth Opportunities

Next Steps

List of Exhibits

Legal Disclaimer


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This study examines how healthcare organizations are advancing their cloud strategies amid rising demand for AI, increased financial pressures, and growing operational complexity. Findings show that the cloud has become the core foundation of digital transformation, with adoption shifting from basic migration toward modernization, automation, and AI-driven intelligence. Hybrid, multicloud, and edge architectures continue to expand as organizations seek to improve performance, scalability, and clinical innovation while meeting stringent regulatory and security requirements.

In 2025, healthcare organizations are accelerating the transition from legacy systems to cloud-native and AI-enabled applications, reducing the share of non-cloud workloads to below 20%. However, skill shortages, cost optimization pressures, and increasing architectural complexity remain key constraints. As a result, reliance on third-party service providers continues to rise, with most healthcare enterprises either using or planning to use managed or professional services to support modernization, compliance, interoperability, and deployment of advanced cloud capabilities.

Overall, the study highlights a sector entering a mature phase of cloud adoption—one characterized by platform-led modernization, deeper integration of AI and analytics, greater use of edge computing, and a strong shift toward partnership-driven execution. This evolution positions cloud as a strategic enabler for clinical efficiency, patient experience, and long-term digital resilience.
More Information
Deliverable Type Market Research
Industries Healthcare
No Index No
Is Prebook No
Keyword 1 healthcare cloud market insights
Keyword 2 healthcare SaaS adoption
Keyword 3 cloud user survey
Podcast No
Predecessor KB2C-01-00-00-00
WIP Number KBEB-01-00-00-00

Voice of Customer—Healthcare Cloud User Survey, Q3 2025

$4,950.00
In stock
SKU
HC_2026_34235