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17 Mar 2026  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Digital Financial Services, 2026
Embedded Finance, Banking-as-a-Service, Cross-Border and Remittance, and B2B Payments Drive the Global Market
The convergence of real-time payments (RTP) infrastructure, embedded finance (EF) rails, and banking-as-a-service (BaaS) platforms is fueling the next generation of digital financial services. Through API ecosystems, these platforms enable financial capabilities—such as lending, payments, know-your-customer (KYC), and treasury automation—to be inte...
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21 Sep 2016  |  North America  |  Customer Research
Navigating an Era of Digital Transformation in Finance, Insurance and Banking
A Customer Perspective
The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...
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24 May 2022  |  Global  |  Customer Research
Evaluating Mobile Communications Solutions for the Hybrid Workforce
Novel Solution Designs Address Important Market Gaps
Over the past two decades, mobile communications have become an indelible part of most people’s personal and business lives. The benefits of mobile communications in driving productivity and efficiencies in modern organizations are hard to miss as workforces become increasingly distributed and mobile. However, few organizations employ robust mobile...
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09 Oct 2026  |  Global  |  Frost Radar
Frost Radar™: Workforce Identity and Access Management, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Hybrid work and software as a service have shifted security enforcement from the network perimeter to identity, transforming it into a control plane. Workforce identity and access management (IAM) now determines whether every user, device, and session should retain access based on context, risk, and least privilege policies. This raises the competi...
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28 Jan 2019  |  North America  |  Market Research
North American Workforce Engagement Management (WEM) Market View for Customer Care, 2019
Going Beyond Salaries and Surveys to Improve Cross Organizational Business Outcomes
The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), mobility, and cloud computing are a few examples of maturing technologies that are impacting this transformational movement. This t...
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10 Sep 2025  |  Global  |  Market Research
Technology Strategy and Digital Innovation in Workplace Management, Global, 2025–2030
Driving Workplace Management Innovation Through Digitalization and Evolving Workforce Demands
This Frost & Sullivan analysis of the global workplace management market identifies trends, technology strategies, and digital innovations worldwide. The workplace and the nature of work are evolving continuously to adapt to new technologies, social shifts, and economic realities. Technology has a profound influence on the workplace management indu...
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24 Jun 2026  |  Global  |  Market Research
From Collaborative Work Management (CWM) to Adaptive Work Orchestration
A Market Perspective on the Evolution of Enterprise Execution Platforms
This study examines the evolution of collaborative work management (CWM) into adaptive work orchestration, reflecting a broader shift from visibility-centric coordination to execution-driven enterprise platforms. As organizations operate in increasingly volatile, interconnected environments, traditional models built on static planning and human-onl...
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05 Oct 2020  |  North America  |  Market Research
Accelerating Migration to the Cloud Transforming the Global Cloud Access Security Broker (CASB) Market, 2024
Shift to Work from Home Model and Wider Use of Mobile/Remote Workforce to Interact with Cloud Apps to Present Major Growth Opportu
This Frost & Sullivan report analyzes the global market for Cloud Access Security Brokers (CASB). CASB is a software that acts as a security control point between users and cloud services. It can be deployed as an on-premises or cloud-hosted solution. In addition to Software as a Service (SaaS) apps such as Office 365 and Google G Suite sanctioned ...
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29 Jun 2026  |  Global  |  Market Research
Growth Opportunities in Global Workforce Engagement Management, 2026
Agent Experience Is Driving Transformational CX
Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...
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19 Jul 2019  |  North America  |  Strategic Forecasting
Creating a Digitally Literate Workforce - PwC has an App for That
Much has been written about the looming shortage of skilled resources to fill technology jobs in the digital era. The US Bureau of Labor Statistics projects computer and information technology jobs to grow 13 percent from 2016-2026, faster than the average of all other occupations, with 560,000 new jobs being added during that period. The European ...
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Special Price $2,250.00 save 25 %