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The global shipping industry alone emits approximately 1000 million tones of (CO2) annually according to the International Maritime Organization (IMO) and the European Commission. This level is expected to increase by approximately 50% to 250% by the year 2050. IMO has been framing policies and developing capacity building programs to reduce the e...

A private cellular network (what the 3GPP standards refer to as a “non-public network”) is an isolated network that restricts the devices that connect to it. Public cellular networks initially carried primarily voice traffic, but data traffic now dominates these networks. This includes internet access and an ever-increasing percentage of video traf...

During the past decade, policy tied to diversification into the non-oil economy has taken center stage as GCC and African oil and gas exporters prioritize expansion of the non-oil economies through their long-term vision plans. Despite challenging global economic conditions, several GCC and African countries are accelerating their pace of economic ...

Macro cells are the workhorse of most CSP networks. With higher output power, they cover larger areas and provide most of the coverage and capacity of the 5G network. Most macro cells provide outdoor coverage, but in the past they provided indoor coverage as well. However, wireless coverage based on macro cells can have coverage issues caused by ei...

Contact centers are crucial in manufacturing, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX in...

Diversification beyond a telco’s core connectivity business is a necessity as various traditional services (e.g., fixed-line telephony, wireless telephony, and broadband offerings) commoditize. Telcos that successfully transition their business to newer edge computing and digital content services will remain relevant and succeed in the market. ...

Structural Health Monitoring (SHM) is concerned with continuous monitoring of civil and industrial buildings or structures in order to improve human safety and decrease maintenance costs. The SHM scheme provides data about changes induced by aging products, environmental action, or accidental occurrences in a single portion or in the entire structu...

The overall research objective is to measure the current use and future decision making behavior toward customer contact solutions primarily in the United States with a small sample from other regions. The technologies we covered include: customer journey analytics, elearning, quality monitoring, social media analytics, speech analytics, unified ag...

Simultaneous localization and mapping (SLAM) technology in imaging applications is relying on sensor technologies and software algorithms. SLAM allows autonomous systems such as self-driving cars, robots, and drones to simultaneously build a map of their surroundings, navigate, operate effectively, and estimate their position on that map. It levera...