Search results for: 'experi'

The Asia-Pacific enterprise video conferencing market is witnessing increasing demand, driven by a focus on simplification and lower prices. End users are seeking an enhanced meeting experience, which is also driving the innovation of video collaboration products. The study sheds light on the competitive dynamic and provides market share analysis. ...

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

14 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Malaysian Last-Mile Logistics Market, 2020

Benchmarking Future Growth Potential

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As the shift from brick-and-mortar outlets to online retail continues, the challenge of managing last-mile logistics grows. Last-mile logistics is no longer just about transporting products to buyers but about fulfilling customer demand and experience. Customer behavior and expectations have changed over the last few years, challenging the way cour...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

06 Jul 2023  |  Global  |  Market Research

Global BIM and Digital Twin for Built Environment Growth Opportunities

The Dynamic Duo will Transform the Future of Digital Building Life Cycle Management

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Key Issues Addressed

BIM and digital twin are complementary technologies transforming the AEC industry by enabling collaborative design, improving project efficiency, and enhancing asset performance. BIM provides a comprehensive 3D modeling and data management platform, while digital twin extends it with data integration, optimization, simulation, and 3D virtual experi...

Frost & Sullivan defines workforce optimization (WFO) as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize resources. WFO is an important segment of the contact center industry because it drives performance, agent engagement, and an improv...

After experiencing growth in 2024, the video conferencing devices market slowed in H1 2025. Unit shipments for the total market declined by 0.4 percent in H1 2025, over the same period prior year, even though revenue grew at 8.2 percent, driven by higher prices resulting from tariff impacts. The slowdown in H1 2025 was concentrated in the USB camer...

The Industrial Control Systems (ICS) security market is expected to experience a high compound annual growth rate of 52.5% for the next 5 years. The Greater China ICS security market is estimated to grow from $50.1 million in 2015 to $412.3 million by 2020. Key Questions This Study Will Answer • How is the existing threat landscape for Industrial ...

01 Jul 2015  |  North America  |  Market Research

Analysis of the US and European Diabetes Diagnostics Market

Constricting Reimbursement Policies Restrain Market Growth

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The diabetes diagnostics markets in the United States and Europe have been in a mature stage for many years. Growth is sustained due to the high prevalence of diabetes in both regions. The segments covered in the study are self-monitoring of blood glucose (SMBG), point-of-care testing (POCT), and lab-based HbA1c testing. The emerging market of non-...