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The market landscape of Tier-I suppliers is going through a transformation. Connected cars is the fastest-growing segment in the overall automotive market, driven by new technology solutions, business models, and services. Partnerships, collaborations, and mergers and acquisitions (M&As) will accelerate, as the market moves toward software and serv...

This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...

26 Mar 2021  |  Global  |  Market Research

Maintaining Brand Loyalty as Digital Channels Thrive Amidst the COVID-19 Pandemic

CX-driven Innovative Solutions Create New Growth Opportunities

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Connecting with customers has become challenging with the vast number of purchasing options at their fingertips. Digital experiences such as shopping online, searching web portals for deals, checking out customer review sites, and using mobile loyalty apps are just a few digital experiences that are commonly used and enjoyed today. They can help bu...

District cooling (DC) is the cooling equivalent of district heating. This process involves supplying chilled water (usually between 4 and 8 degrees Celsius) from a central plant to multiple buildings via insulated underground pipes. The cooled water is then used to chill the indoor air in buildings before being sent back to the central plant to be ...

A robotic arm is a programmable mechanical arm that consists of actuators placed at the joints to enable different functions and handle varying payloads, similar to how the human arm works. Some common activities performed by robotic arms include: picking and placing, sorting, welding, screwing, machine tending, painting, and injection molding. In ...

Over the past decade, the aerospace industry has witnessed the growing application of additive manufacturing technology. Major applications include developing parts for the aircraft interior and engine. The technology replaces parts made using the traditional manufacturing process, offering aerospace companies increased supply chain flexibility and...

The flow battery energy storage solution comprises 2 electrolytes, which differs from the traditional battery design, where energy is stored as the electrode material. These electrocytes’ electrochemical nature drives the ion transfer and enables the storage and discharge of energy. A flow battery can be used as a fuel cell and rechargeable batte...

Global medium-duty (MD) and heavy-duty (HD) trucks sales grew 4.5% in 2018 from 2017 due to sustained growth in top truck markets of North America, China (Heavy duty truck sales stayed above 1 million mark), along with continual growth in India, Brazil, Russia and Indonesia. In 2019, growth in North America, South America, Russia, India, Indonesia...

Wind energy is one of the fastest-growing energy sources in the world and is poised to play a key role in mitigating global climate change and future energy provision. Of the renewable energy technologies, wind energy ranks second only to hydroelectric power in terms of installed capacity, globally. The global wind power market has achieved excepti...