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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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07 Dec 2020  |  North America  |  Frost Radar
Frost Radar™: US Department of Defense Information Technology Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This research service is a Frost Radar™ that analyzes the relative growth and innovation of prime contractors for the US Department of Defense (DoD) information technology (IT) products and services. This competitive analysis is based on budget requests and representative contracts. Analyses of research, development, test, and evaluation (RDT&E);...
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18 Dec 2020  |  Africa  |  Market Research
Innovative Business Models Transforming the Egyptian Two-Wheeler Market, 2024
Growth in the Market to be Driven by Last-mile Logistics Services and New Women Riders
Egypt is one of the fastest-growing and most resilient markets in the African continent. In 2019, it was the 45th largest economy and experienced significant economic advancement owing to a considerable reduction in unemployment and inflation. The country's GDP also increased by 5.6% to $302.3 billion between 2018 and 2019 with the industrial secto...
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21 Jan 2021  |  North America  |  Market Research
Growth Opportunities in the North American UCaaS Market
COVID-19 Accelerates Growth, but Success Varies Widely by Provider
COVID-19 has wreaked havoc across the globe. If the epidemic continues to spread unabated, it is likely to continue to considerably impact trade and commerce patterns, GDP growth rates, employment and technology investments. Drastically-reduced travel and a massive shift to work-from-home models to avoid contagion have accelerated adoption of clou...
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09 Feb 2021  |  Latin America  |  Frost Radar
Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020
A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...
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16 Feb 2021  |  Global  |  Market Research
Global Animal Feed Ingredient Market Powered by Antibiotic Alternatives and Vertical Integration
Regulatory Ban on the Use of Antibiotic Growth Promoters to Stimulate New Product Development
Animal feed ingredients are micro-ingredients that improve the feed conversion ratio and overall animal performance. This study primarily focuses on assessing the growth opportunities for the animal feed ingredients, such as amino acids, enzymes, vitamins, organic acids, organic trace minerals, probiotics, prebiotics, omega-3 fatty acids, and antio...
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22 Feb 2021  |  South Asia, Middle East & North Africa  |  Market Research
Profiles of Key Electric Vehicle (EV) Manufacturers Making an Impact on the Indian Market
The Two-wheeler Segment is Witnessing the Emergence of a Number of Start-ups, which is Driving Competition and Advancements in Technology
The automotive industry is rapidly evolving in terms of technology and its ability to tackle environmental issues. Electric vehicles (EVs) have been introduced as a clean energy initiative as they offer low or zero emissions and have come a long way to become an integral part of OEMs business strategies. Automakers are creating separate EV business...
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