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30 Mar 2022  |  North America  |  Customer Research
CX Investment Predictions for 2022
Employee Engagement Elevated as a Business Priority
In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasing...
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09 May 2016  |  North America  |  Market Research
Digital Transformation in the Global Food & Agriculture Market
Harmonized Food Safety Information, Big Data Analytics and, Rapid Detection Methods Benefit from Enhanced Precision and Food Security Needs
Globalization and the demand for novel and exotic food have increased food safety concerns, especially in a world with major differences in regulations and national enforcement. Demand is increasing for technologies that can track product and production information and share it across regions and throughout the value chain. Food safety breaches due...
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02 Dec 2019  |  North America  |  Market Research
The Implications of Sharply Declining Prices for the CDN Industry
Data Shows Pricing On Very Large Deals is Down to an All-time Low of $0.001 Per GB Delivered
With customers having so many different CDNs to choose from, both regionally and globally, and the ease of use of switching between multi-CDN vendors, media delivery simply isn’t a sticky product. Media delivery pricing continue to fall and since CDNs are not able to make up for the lower price based on additional traffic volume on a consistent bas...
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13 Aug 2026  |  Global  |  Market Research
AI in the Global Automobile Aftermarket
AI is Transforming Fragmented Operations into Data-Driven, Platform-Enabled Ecosystems that Redefine Repair and Parts Distribution Network Value
This analysis examines the AI applications reshaping the automotive aftermarket ecosystem, exploring key adoption areas, regional dynamics, emerging use cases, and AI-driven investments driving change in operations and business models. Structured into six core segments, the report focuses on major value chain streams: Remote and On-Bay Diagnostics ...
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09 Dec 2022  |  Global  |  Frost Radar
Frost Radar™: Digital Risk Protection (DRP) Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Digital risk protection (DRP) is a set of cybersecurity procedures that consists of four strategic pillars: mapping out the digital attack surface area, monitoring the threat landscape, mitigating scam and phishing attacks, and managing a comprehensive risk strategy to protect an organization’s external-facing digital assets beyond its network peri...
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08 Apr 2022  |  North America  |  Market Research
Growth Opportunities in Tesla’s Global Aftersales Strategy
OTA Update Capabilities that Leverage in-car Data, a Fast-growing Mobile Service Fleet, and an Ultra-lean Physical Service Network Define Tesla’s Vertically Integrated Aftersales Service Delivery Model
Having delivered close to a million battery electric vehicles (BEVs) globally in model year 2021, Tesla is clearly leading the worldwide shift towards electric mobility. The company’s vertically integrated sales format that eliminates third-party intermediaries in the downstream automotive value chain has received a lot of press coverage. However, ...
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11 May 2026  |  Global  |  Market Research
Home Care Digitization Market, United States and Europe, 2026–2031
The Shift from Episodic to Intelligent, Data-driven Care is Driving Transformational Growth by Enabling Continuous, Risk-Driven Home Care
Home care digitalization continues to gain strong momentum, driven by the rapid growth of the elderly population, increasing prevalence of multi-morbidity, persistent workforce shortages, and rising cost and efficiency pressures on payers and public health systems. Population aging is not only increasing the volume of home care but also its complex...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Australian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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19 Jun 2017  |  Global  |  Market Research
Analysis of the Global Endpoint Security Market, Forecast 2021
Increasing Threats Drive Growth and Attracts New Vendors
The Frost & Sullivan report analyzes the global market for Endpoint security. The growth of cyber threats such as malware, viruses, ransomware, BEC, phishing, botnets and more are of great concern to companies and consumers. Email is still the number one threat vector. It is the most used mode of corporate communication. In the last few years the...
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12 Jun 2019  |  North America  |  Market Research
2019 Update—Total Internet of Things (IoT) Device Forecast, 2017-2025
By 2025, there will be over 8 connected devices per human in the world, driving automation and powering the data economy
The study is a detailed forecast of the total number of IoT devices globally. The study is broken out by region: North America, Asia Pacific, Europe, Middle East and Africa, and Latin America. The North American market is broken down between the United States and Canada. Each region is also broken down by application. The study is a combination of ...
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