Search results for: 'capture document processing'

Total airport management (TAM) represents a high-potential convergence market that integrates enterprise architecture, data management, resource and capacity planning, collaborative decision-making, passenger management, and airport simulation/digital twin into a unified operational framework. TAM remains a conceptual framework and operational appr...

This Frost Radar focuses on the global marketing automation solutions market and related research with a base year of 2018. Marketing automation solutions, by definition, comprise platforms that automate marketing and sales activities to drive revenue growth and empower organizations to make data-driven decisions. A marketing automation solution co...

12 Jan 2021  |  North America  |  Market Research

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

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Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

Fifth-generation (5G) technology represents a fundamental shift in communication network architectures and accelerates revenue potential through innovative services that 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices facilitate. This breakthrough technology delivers a potent combination of network capabilities and fl...

Frost & Sullivan highlights the increasing collaboration effort among asset owners, real estate firms, technology and platform developers, and workspace providers, reshaping workplace ecosystems. Rising competition from new market entrants and post-pandemic megatrends are driving shifts in workplace strategies and the need for modern office designs...

15 Jan 2025  |  Global  |  Market Outlook

Top 10 Growth Opportunities in Building Construction, 2025

Industry-specific Facilities and Smart Cities to Steer Transformative Growth of Building Construction

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Building construction will continue to undergo rapid change and advancement, thanks to the ever-increasing awareness and adoption of digital technologies. For instance, artificial intelligence (AI) and machine learning (ML) are commonly applied in project management, resource planning, and maintenance of building construction equipment. 2025 will b...

22 Jan 2021  |  South Asia, Middle East & North Africa  |  Market Research

Sustainability and Digital Transformation Boost FM Uptake in GCC Countries

The Shift from Price to Value-based Bundled Contracts Drive Growth Opportunities

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Key Issues Addressed

Facility management (FM) is gaining traction in the GCC, as more end users have begun to appreciate the impact FM has on the bottom line; energy management is now being incorporated into FM Contracts. Besides, the use of sophisticated assets means that they will require higher quality and standards of asset management. With mega events, such as...

The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...

This study examines growth opportunities for communications and collaboration technologies across the travel, hospitality, and passenger transport industry, drawing on Frost & Sullivan's 2026 information technology decision-maker (ITDM) survey. It captures how organizations in this sector are prioritizing, funding, and modernizing their unified com...