Search results for: 'capture storage'

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

After a challenging year in 2020, the year 2021 redefined the global energy industry in many ways. The world witnessed rising concern about climate change and demand for sustainable solutions and processes. Following the latest COP summit, more than 100 countries have pledged commitment to net-zero emissions by 2050. In North America, Canada announ...

By 2030, more than 5.8 million electric trucks are expected to be in operation in Europe. Light-duty vehicles are forecast to be the early adopters, with nearly an 87% share of the EV truck market in 2030. Among several EV truck charging types, AC and DC charging are expected to be the most adopted in Europe. 20kW-1MW chargers will become predomina...

Operators of electric utilities and distribution systems look for solutions to cut operational expenditure and increase network resiliency. Frost & Sullivan s start-up tracker helps ecosystem participants identify providers offering solutions that address industry challenges. The start-up tracker provides a rich database of start-up and niche p...

The study provides an overview of insurance and repair processes when an electric vehicle (EV) is damaged in an accident. Covered regions include North America (the United States and Canada) and Europe (including the United Kingdom). The key challenges that repairers and auto insurers face when repairing an electric vehicle and the factors that ...

In this study, Frost & Sullivan analyzes the global battery materials market. The primary segmentation is by material type, including cathode active materials, anode active materials, electrolyte materials, separator materials, binders, and adhesives and sealants (A&S). The study also covers other materials such as foams, films, tapes, labels, poly...

China is entering a decade of macroeconomic transformation, with growth expected to moderate from an average of 5.7% between 2015 and 2025 to 3.7% between 2025 and 2035. This slowdown is being driven by structural factors like population aging, property sector correction, and shifting global trade dynamics. In this scenario, China is accelerating i...

This research service covers key technology trends in the sensors and controls cluster. Sensor technologies that are bound to have high impact in several key end application segments in the near-term and medium-term are profiled in the research service. The study captures technology adoption across the globe, key stakeholders, drivers and challenge...

This research service covers key technology trends in the advanced manufacturing and automation cluster. Manufacturing technologies that are bound to have high impact in several key end application segments in the near-term and medium-term are profiled in the research service. The study captures technology adoption across the globe, key stakeholder...