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15 Feb 2018  |  North America  |  Market Research
Global Smartphones & Mobile OS Market, Forecast to 2023
Chinese Manufacturers Take Over Four of the Top Six Spots in Global Shipments
Smartphones run complete operating system software that provides a standardized interface and platform for application developers. Chinese manufacturers have emerged as true competitors to the traditional powerhouses - Apple and Samsung. Manufacturing and screen technologies continue to advance, and as a result, wearable smartphones are just aroun...
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28 May 2026  |  Global  |  Customer Research
CX Growth Opportunities in the Banking, Financial Services, and Insurance (BFSI) Industry 2025 to 2026
Customer Perspectives
The BFSI sector is in a disruptive state as customer needs and technologies rapidly evolve. Uncertain economic conditions make financial decisions more volatile. When interest rates drop, consumers have more buying power. In the BFSI industry, this impacts growth in consumer spending for big-ticket items, such as houses and cars, often requiring lo...
$4,950.00 -
19 Jun 2017  |  Global  |  Market Research
Analysis of the Global Endpoint Security Market, Forecast 2021
Increasing Threats Drive Growth and Attracts New Vendors
The Frost & Sullivan report analyzes the global market for Endpoint security. The growth of cyber threats such as malware, viruses, ransomware, BEC, phishing, botnets and more are of great concern to companies and consumers. Email is still the number one threat vector. It is the most used mode of corporate communication. In the last few years the...
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15 Oct 2025  |  Global  |  Customer Research
Global Agent Engagement Trends: A Customer Perspective
With AI-Driven Automation, Agents Are Critical for Successful CX
Business leaders have renewed their focus on CX, given the current global political and economic uncertainty. This focus extends to attention on security, business continuity, and operational efficiencies. More strategic, long-term objectives, such as market penetration, embracing AI, and enhancing employee experience, rank lower for the 2025-2026 ...
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01 Sep 2021  |  Asia Pacific  |  Market Research
Australia Facility Management Growth Opportunities
Technology Adoption and Service Efficiency to Advance FM as the Economy Improves Post-pandemic
The Australian facilities management (FM) market registered disruption due to the COVID-19 pandemic in 2020, recording negative growth. It is forecast to remain negative in 2021. Frost & Sullivan expects the FM market to record stable development in 2022 as the economy recovers and fully recover by 2025 or 2026. New infrastructure development, h...
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31 Jan 2022  |  Latin America  |  Frost Radar
Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The customer experience (CX) landscape is shifting rapidly. As enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator, this field is gaining more attention and greater investment priority. CX outsourcing services are becoming much more tech-intensive as emerging tools cre...
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27 Oct 2022  |  Global  |  Market Research
Global Digital Risk Protection—Forecast to 2026
Rapid Digital Transformation of Businesses and Evolving Threat Landscape Drive Future Growth Potential of Global DRP
Demand for digital risk protection (DRP) solutions has skyrocketed with the rise in cyberattacks targeting an organization’s brand equity, customers, and employees. The COVID-19 pandemic accelerated the shift to remote work environments, causing many organizations to rush digital transformation initiatives, such as cloud migration, leading to incre...
$4,950.00 -
18 Jan 2023  |  North America  |  Frost Radar
Frost Radar™: Fleet Management in Latin America, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Fleet management applies mainly to leased and owned fleets, and service portfolios can include maintenance, repairs, fuel cards, and insurance. By centralizing all processes and transactions tied to corporate fleets, fleet management companies allow their clients to be more productive and plan for growth based on hard data and actionable insights o...
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09 Dec 2024  |  Global  |  Customer Research
CX Growth Opportunities in the Banking, Financial, and Insurance (BFSI) Industry 2024 to 2025
Customer Perspectives
The BFSI sector is in a disruptive state as customer needs and technologies rapidly evolve. Uncertain economic conditions make financial decisions more volatile. According the Frost & Sullivan’s Global 360o Research Team, “Global headline inflation will fall from 6.9% in 2023 to 5.8% in 2024, while core inflation will persist. Advanced economies wi...
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26 Sep 2022  |  Global  |  Market Research
Global Remote Patient Monitoring Growth Opportunities
Interoperability and AI Development will Ensure Future Growth Potential
Remote patient monitoring is a vital part of patient care, particularly in the treatment of chronic medical conditions, such as diabetes, hypertension, and epilepsy. Technological advances in the RPM space are significant. More reliable connectivity, device interoperability, and smaller, more accurate devices that measure multiple biometrics have m...
$4,950.00