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2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

2003 Base year: An indepth analysis of the smart card value chain market.

2002 Base year: Smart Card market analysis of the Biometrics Smart Card Market

Since the advent of stem cells reprogramming after the discovery of the differentiation factors that allow the creation of human induced pluripotent stem cells, researchers all around the world are strongly committed to develop novel methods to design and build human stem cells. Indeed, there is an increasing demand for the more efficient product...

The cloud market continues to grow. Frost & Sullivan expects global Infrastructure as a Service (IaaS) market revenues to increase by 27% compound annual growth rate through 2023. Globally, businesses of every industry and size are deploying more workloads in the cloud. However, the journey to the cloud looks different across world regions. Adopt...

AI generative design technology is emerging as a transformative tool across various industries, including the automotive sector. The technology tool presents tremendous potential for innovation in automotive design by enabling OEMs to explore multiple design iterations swiftly and cost-effectively to produce more fuel-efficient, lightweight vehicle...

The Microelectronics Technology Opportunity Engine covers innovations pertaining to High-Efficiency Power Module for Reliable AI at the Edge Performance, Programmable USB Peripheral Controller to Create USB Devices, Compact AI Supercomputer Platform, Ultra-Wide Band Transceiver, Advanced TPU AI Inference Chip, and Space-based 5G Connection.The Micr...

This issue of the Nanotechnology Opportunity Engine profiles significant advancements in nanotechnology for various enhanced industrial applications. The featured innovations include Precision Vacuum-based Nanoparticle Deposition Systems, Carbon Nanotube Hybrid Material Platforms with Improved Performance, Roll-to-Roll UV Nanoimprint Lithography Sy...

This report provides a comprehensive analysis of the emerging microrobotics landscape in precision medicine with a focused lens on minimally invasive surgery. It examines the technological evolution of microrobots from magnetically guided prototypes to intelligent, sensor-rich systems capable of targeted interventions at submillimeter scales. The r...