Search results for: 'data 01'

Several providers, including Microsoft, Zoom, Neat, and Crestron, announced OPEX programs focusing on multiple UC endpoints in 2020-21. This move reflects the intense and growing interest in the OPEX space, which has been fueled in part by the pandemic. However, OPEX, particularly leasing as a business model, has been in practice for several years,...

Cybersecurity attacks increased tremendously in 2020 and 2021, primarily in the frequency and sophistication of attacks. Apart from the growing concerns about signature-less ransomware and ransomware-as-a-service, attackers also use artificial intelligence and machine learning to scale up attacks. To this end, many governments acknowledge the serio...

This Frost & Sullivan research service assesses growth opportunities in the Indian shared mobility market: ride hailing, car sharing, ride sharing, bike taxi, scooter sharing, bike sharing, rickshaw sharing, and demand-responsive transit (DRT). It dives deep into the approaches that market participants take toward achieving end-to-end mobility solu...

Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...

The COVID-19 pandemic has disrupted the compressor services value chain as most countries restricted the movement of personnel, affecting compressor servicing to a certain degree. The Frost & Sullivan study on the global compressor services market provides an overview of key market trends, total and regional revenues, and growth areas until 2025. T...

2020 was a turning point for virtually every industry and human activity – cybersecurity was no exception. The migration to the cloud, the acceleration of digital transformation in many companies, the growing number of vulnerabilities, and the evolution of attacks have confronted Chief Information Security Officers (CISOs) with significant challeng...

The COVID-19 pandemic has exposed the frailty of the human body. Boosting immunity is now of primary importance to consumers post-pandemic, with many increasingly seeking food options that are nutritionally dense and provide multiple vitamins and minerals to improve health and body immunity. Superfoods have emerged as the ideal immunity-boosting so...

This research study covers the workforce optimization market in the contact center space from a global lens. The study outlines the key elements present in a comprehensive WFO strategy as well as some of the main players in the global workforce optimization market. The COVID-19 pandemic has accelerated the need for modern contact centers to mana...

An estimated 375 million computed tomography (CT) procedures are carried out globally, increasing at 3% to 4% every year. While the COVID-19 pandemic in 2020 led to a drop in CT procedures by over 20%, the industry is expected to be completely functional by the end of 2021. Pandemic-based sanitization protocols and patient hesitancy remain restrain...