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06 Sep 2016  |  Asia Pacific  |  Market Research
Asia-Pacific Distributed Denial of Service (DDoS) Solutions Market
Rise of Volumetric, Sophisticated, and Ransom DDoS Attacks Toward Organizations Driving the Market
Growth momentum in the Asia-Pacific Distributed Denial of Services (DDoS) solutions market remained strong in 2015, registering a robust growth of 34.4% on a YoY basis. A total revenue of $266.6 million was generated by on-premise and cloud-based solutions together. As DDoS attacks continued to escalate in 2015 with new motivation, tactics, and vec...
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13 Apr 2021  |  Asia Pacific  |  Market Research
High Competitive Intensity Driving Malaysia’s Data Center Colocation Services Market
Adoption of Data-Intensive Technologies and Government Digitization Efforts Accelerate the Growth Pipeline for Colocation Services
Malaysia, considered one of the prime data center colocation markets in Southeast Asia, is poised to experience data center growth due to the high availability of resources and favorable government policies relating to data center infrastructure. The government and enterprises in the country are keen to increase data center services to promote digi...
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25 Jun 2021  |  Asia Pacific  |  Market Research
Asia-pacific Mobile Services Growth Opportunities
Robust Network Infrastructure, Digital Service Innovation, Ecosystem and Vertical Industry Collaboration are Communication Service Providers Best Practices Provide Opportunities of Revenue Growth, New Business Models and Maximize Value for End Users
The impact of COVID-19 has led to a marginal revenue and subscriber growth for the Asia-Pacific (APAC) region. The market will witness revenue losses from the voice and SMS segment, but the demand for mobile data and mobile digital services will offset the losses. In the short-term, Communication Service Providers (CSPs) can reap the benefits of ri...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Singapore Customer Experience Outsourcing Services Market, 2020–2026
Digital Transformation Initiatives and Value-added Services to Ensure Transformation Growth of CX Outsourcing
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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26 May 2020  |  Asia Pacific  |  Market Research
Thailand Data Center Services Market, Forecast to 2026
OTT and CSP Participants are Expected to be the Key Drivers for the Revenue Growth of the Major Data Center Service Providers in the Country in 2019 as They Continue to Expand in the Region
The data center market in Thailand is growing rapidly due to digital transformation initiatives implemented by the government and increasing data center adoption by small, medium, and large enterprises. Emerging disruptive technologies can transform the businesses of an enterprise digitally. Increase in the migration of over the top (OTT) and conte...
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09 Sep 2021  |  Asia Pacific  |  Tracker
Rising Demand for Digital Technologies Accelerates Asia-Pacific Business Process Management (BPM) Services Market Growth
Traditional BPM Services are Being Reinvented through Digital Technologies to Deliver Enhanced Business Outcomes
In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Taiwan’s Customer Experience Outsourcing Services Market, 2020–2026
Digital Transformation Initiatives and Value-added Services to Determine Future Growth Potential of CX Outsourcing
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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23 Dec 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Market Q2 2019 Tracker
Service Provider and Government Sector Remained As the Key Revenue Contributors to Drive the Network Security Market
The Asia-Pacific network security market witnessed a YoY growth of 14.7% in Q2 2019. This was much stronger than the 11.9% YoY in the previous second quarter. In Q2 2019, the healthcare sector was the fastest-growing vertical; it recorded a YoY growth of 26.7%. However, market size of the healthcare sector remained the smallest revenue contributor ...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Hong Kong’s Customer Experience Outsourcing Services Market, 2020–2026
Digital Initiatives and Value-added Services to Ensure Transformational Growth in the CX Outsourcing Space
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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11 Mar 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Cloud Contact Center Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...
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