Search results for: 'smart messaging services'

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

The COVID-19 pandemic has left its footprint on most industries across regions; the North American logistics and transportation industry is no different. This industry is critical for economic activity, a point more evident than ever in these unprecedented times. The North American logistics and transportation industry is complex and fragmented wit...

30 Jun 2022  |  Global  |  Market Research

Global Building Technologies and Services Sustainability Innovation and Growth Opportunities

Technology Strategy to Focus on Sustainability-related Innovation

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Businesses continue to respond to the impact of two major trends; the ongoing coronavirus pandemic and climate change. The pandemic has created financial austerity among public and private organizations, and companies have also accelerated decarbonization in business operations as a way to gain competitive edge. As companies are resuming busines...

29 Jan 2021  |  Global  |  Market Research

Packaging and ICT Industry Convergence Propels Advancement of the Global Smart Label Materials Market

Increasing Requirements for Digital Tracing and Tracking in the Retail, Healthcare, and Food & Beverage Value Chains Fuel Growth Strategies

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Key Issues Addressed

Frost & Sullivans study of the global smart label materials market analyzes the growth drivers, challenges, and trends that affect participants in this space. The study period is 2017 to 2027 using a base year of 2020 and a forecast period of 2021 to 2027. The global market is segmented into the following regions: Americas, Europe, Middle East, Afr...

This competitive benchmarking focuses on the growth of the electric truck market in North America and its aftermarket service opportunities. The study provides information on key OEMs and non-OEMs and their electric truck service strategies. Opportunity size is determined by forecasting the number of LD, MD, and HD trucks on the road and the averag...

Energy transition, which refers to the shift from fossil fuel-based systems to zero-carbon solutions, is a complex process for the global energy industry, including suppliers and users. Timelines for eliminating carbon from energy systems vary by region, but most goals including the Paris Agreement focus on achieving net zero by the second half of ...

This study analyzes the global self-service kiosks market. Increased demand for automation and customer service/satisfaction is driving the growth of self-service kiosks globally. The market will witness key growth opportunities in the retail, transportation & logistics, and hospitality verticals. North America and EMEA will be the leading contribu...

Utilities are entering a phase of selective, use-case-driven investment in meter data management (MDM), where funding is tied to measurable operational and commercial outcomes rather than platform modernization alone. The most consistent priorities in which utilities are willing to invest include interval and complex billing/settlement, outage data...

As part of the transition to smart cities, municipal leaders have embraced the priority of reducing congestion and investing in transportation. Currently, many departments in the United States and Canada use outdated, cumbersome, and inefficient systems and protocols. Information and communication technology (ICT) providers can help increase inter...