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Customer Engagement and High Customer Satisfaction are the Key Factors that will Lead to Growing Adoption of Self-service Kiosks
12-Nov-2018
Global
Market Research
9AAD-00-20-00-00
ES01062-GL-MR_22522
This study analyzes the global self-service kiosks market. Increased demand for automation and customer service/satisfaction is driving the growth of self-service kiosks globally. The market will witness key growth opportunities in the retail, transportation & logistics, and hospitality verticals. North America and EMEA will be the leading contributors to growth and will continue to dominate the market during the entire forecast period. APAC is also expected to grow at a fast rate as countries in the region are seeing increased adoption of self-service kiosks across their retail and hospitality sectors for enabling better customer engagement. End users are increasingly looking for bigger display sizes to engage customers with high quality and 3D content. The kiosks are increasingly becoming a medium of customer satisfaction and customer engagement. The market had revenue of $8,916.8 million in 2017 and is expected to grow at a CAGR of 3.0% between 2017 and 2022. The unit shipment of self-service kiosks was at 2,277,523 in 2017 and is expected to grow at a CAGR of 4.7% between 2017 and 2022.
Research Highlights
This study focuses on the drivers, restraints, and market trends. It also includes revenue and unit shipment forecasts by form factor, region, vertical market, and application. A list of key market participants and their respective market share is also provided. The market is fragmented and sees the participation of about 100 global players.
This research service provides the necessary business intelligence to accelerate growth in a fast-paced market. It provides revenue and unit shipment breakdown by vertical markets which include retail, hospitality, manufacturing, government, healthcare, transportation & logistics, education, and professional services. It also provides revenue and unit shipment breakdown of applications that include check-out/check-in, card printing/ renewal, information, photo/ printing, product rental, financial, ticketing, and others (for example, email, gaming, Internet, office applications, and so on).
This study will allow kiosk manufacturers, component manufacturers, and display manufacturers to understand the fragmented and competitive market scenario and make informed business decisions.
Key Issues Addressed
- Is the market growing, how long will it continue to grow, and at what rate?
- What are the product types that will grow at a faster rate?
- Which applications offer high growth opportunities?
- What vertical markets have high demand and will offer high growth opportunities?
- What are the regional and market trends?
- Are the vendors in the space ready to go it alone, or do they need partnerships to take their businesses to the next level?
Author: Nandini Bhattacharya
Key Findings
Market Engineering Measurements
CEO’s Perspective
Market Definitions
Market Definitions (continued)
Key Questions this Study will Answer
Market Segmentation
Market Distribution Channels
Market Drivers
Drivers Explained
Drivers Explained (continued)
Market Restraints
Restraints Explained
Key Market Trends
Market Engineering Measurements
Forecast Assumptions
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Percent Revenue Forecast by Region
Revenue Forecast by Region
Percent Unit Shipment Forecast by Region
Unit Shipment Forecast by Region
Revenue and Unit Shipment Forecast Discussion by Region
Percent Revenue Forecast by Form Factor
Revenue Forecast by Form Factor
Percent Unit Shipment Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue and Unit Shipment Forecast Discussion by Form Factor
Percent Revenue Forecast by Application
Revenue Forecast by Application
Percent Unit Shipment Forecast by Application
Unit Shipment Forecast by Application
Revenue and Unit Shipment Forecast Discussion by Application
Percent Revenue Forecast by Vertical
Revenue Forecast by Vertical
Percent Unit Shipment Forecast by Vertical
Unit Shipment Forecast by Vertical
Revenue and Unit Shipment Forecast Discussion by Vertical
Market Share
Market Share Analysis
Competitive Environment
Growth Opportunity for Self-Service Kiosk Manufacturers—Customer Engagement is the Key
Strategic Imperatives for Self-Service Kiosk Manufacturers
North America—Key Findings
Market Engineering Measurements
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Revenue Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue Forecast by Application
Unit Shipment Forecast by Application
Revenue Forecast by Vertical
Unit Shipment Forecast by Vertical
Forecast Discussion
Latin America—Key Findings
Market Engineering Measurements
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Revenue Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue Forecast by Application
Unit Shipment Forecast by Application
Revenue Forecast by Vertical
Unit Shipment Forecast by Vertical
Forecast Discussion
EMEA—Key Findings
Market Engineering Measurements
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Revenue Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue Forecast by Application
Unit Shipment Forecast by Application
Revenue Forecast by Vertical
Unit Shipment Forecast by Vertical
Forecast Discussion
APAC—Key Findings
Market Engineering Measurements
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Revenue Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue Forecast by Application
Unit Shipment Forecast by Application
Revenue Forecast by Vertical
Unit Shipment Forecast by Vertical
Forecast Discussion
The Last Word—3 Big Predictions
Legal Disclaimer
Partial List of Companies Interviewed
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)
The Frost & Sullivan Story
Value Proposition—Future of Your Company & Career
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy
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Research Highlights
This study focuses on the drivers, restraints, and market trends. It also includes revenue and unit shipment forecasts by form factor, region, vertical market, and application. A list of key market participants and their respective market share is also provided. The market is fragmented and sees the participation of about 100 global players.
This research service provides the necessary business intelligence to accelerate growth in a fast-paced market. It provides revenue and unit shipment breakdown by vertical markets which include retail, hospitality, manufacturing, government, healthcare, transportation & logistics, education, and professional services. It also provides revenue and unit shipment breakdown of applications that include check-out/check-in, card printing/ renewal, information, photo/ printing
| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Nandini Bhattacharya |
| Industries | Electronics and Sensors |
| WIP Number | 9AAD-00-20-00-00 |
| Is Prebook | No |
| GPS Codes | 9200-A3,9201-A3,9404-A5,9592,9594,9840-A8,9952,99D5-A1,99F3-A3 |
Global Self-Service Kiosks Market, Forecast to 2022
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