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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Superior Customer Experience Driving Thai Contact Center Applications Market, Forecast to 2026
Growing Focus on Efficiency and Lower Costs to Boost Investments
Thailand's contact center applications market generated revenue growth of 6.9%, with market revenue of $21.3 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 6...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Artificial Intelligence, Analytics, and Cloud Fueling Taiwanese Contact Center Applications Market, Forecast to 2026
Integration of Digital Channels and Personalised Customer Experience to Drive System Upgrades
The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Fueling Japanese Contact Center Applications Market, Forecast to 2026
Speech Recognition, Natural Language Processing, and Artificial Intelligence to Enhance Customer Satisfaction and Optimise Costs
The Japanese contact center applications market generated revenue growth of 5.4%, with market revenue of $178.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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04 Nov 2014  |  Asia Pacific  |  Market Research
Analysis of the Industrial and Institutional (I&I) Hand Hygiene Chemicals Market in Australia
Increased Awareness and Compliance Drive Growth and Present New Opportunities for Value Addition
This research service aims to provide an overview of the industrial and institutional (I&I) hand hygiene chemicals market in Australia through a detailed analysis of the market and its end-user segments. Company profiles are included for Tier-1 companies across various end-users. The research topics covered in this study include an industry overvie...
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16 Dec 2025  |  Asia Pacific  |  Market Research
Light Commercial Vehicle and Medium- and Heavy-Duty Truck Market Outlook, Japan, 2025
Rising last-mile delivery activity and LCV electrification to drive the transformational growth of commercial vehicles in Japan
Japan’s commercial vehicle market remains a vital pillar of its industrial economy, underpinned by a mature automotive ecosystem, advanced manufacturing capabilities, and a strong domestic supply chain network. The sector continues to be dominated by leading domestic OEMs such as Toyota, Suzuki, Isuzu, and Hino, which together command significant m...
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06 Sep 2024  |  Global  |  Frost Radar
Frost Radar™: Voice of Customer Analytics, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Businesses receive massive amounts of customer feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to garner customer data that they can use to enhance market intelligence. Voice of customer (VoC) refers to the practice of ...
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17 Sep 2025  |  Global  |  Market Research
IoT-Based HVAC Services Enabling Sustainability of Buildings, Global, 2025–2030
Transforming Building Efficiency and Climate Goals Through Intelligent HVAC Services
This study examines the emerging role of IoT-based HVAC services in promoting sustainability within the building industry. It highlights the role of real-time data, predictive maintenance, and integration with energy, IT, and building systems in enabling services, including maintenance and repair beyond warranty periods. The convergence of HVAC wit...
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24 Dec 2025  |  Europe  |  Market Research
Managed SD-WAN Services, Europe, 2025
The Convergence of Networking and Security is Unlocking the Future Growth Potential of SD-WAN
The European managed SD-WAN services market is projected to surpass $1.49 billion in 2025, reflecting an 18.3% year-over-year growth. This sustained growth is driven by accelerated digital transformation, increasingly complex network environments, and the surge in cloud-generated traffic. These dynamics underscore SD-WAN’s strategic role in enablin...
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