Search results for: 'Optimizing IT Asset Management for Enhanced Security'

In 2017, the MSS market in the ANZ region recorded a growth of 13.5%. Australian companies are increasingly witnessing cybercrimes, making the region one of the most targeted the Asia-Pacific region. Ransomware and phishing attacks are the most frequent, and governments are now looking at the growing number of cyber incidents as a major area of con...

Automotive market participants have realized that the future of the automotive industry lies in the direction of electric vehicles, and hence are investing heavily in developing their own electric vehicles. After the disruption initiated by Tesla, many startup companies are developing electric vehicles and challenging mainstreams original equipment...

The global managed detection and response (MDR) market continues to expand rapidly, driven by the sophistication of cyber threats, the scarcity of cybersecurity professionals, and the high costs of building internal security operations centers. Organizations increasingly adopt MDR to gain 24/7 monitoring, threat hunting, and incident response while...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...

In this study, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among enterprises in the US vertical markets on their preferences for SD-WAN. The survey respondents were the IT/network decision-makers from different verticals, including financial services, healthcare, retail, government, technology, and manufactu...

Enterprises in Australia and New Zealand (ANZ) are increasingly adopting Web and e-mail security solutions as add-on features to their security suites, marking a move away from stand-alone security solutions. This will lead to flat growth in a maturing market. As complexity remains a key cybersecurity concern among enterprises, the market is witnes...

27 May 2021  |  North America  |  Market Research

Improving Customer Journeys with Biometric Authentication Systems

Biometric Technologies Enhance the Customer Experience While Complying with the Highest Security Standards

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The global biometrics market is growing fast because of the ubiquity of some biometric modalities, such as fingerprint and facial recognition. The deployment of biometric technologies is increasing across different business sectors because of their ease of use, high security and assurance, and quick scalability. In recent years, businesses have ...

Cloud adoption globally continues to expand the enterprise attack surface, making cloud risk more dynamic, distributed, and operationally complex than earlier posture-centric models assumed. Modern cloud-native security needs more than a traditional shift-left approach that requires early security integration throughout the application development ...