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30 Apr 2020  |  Global  |  Market Research
Global Managed Detection and Response Market, Forecast to 2024
Attack Complexity will Drive Growth of MDR Services
The managed detection and response (MDR) market generated $893.8 million in 2019; it is set to grow at a CAGR of 16.4% and reach $1,907.9 million by 2024. With the increasing number and complexity of threats, the internal management of information security has become increasingly laborious and costly. In this context, outsourcing should be vi...
$4,950.00 -
09 Jun 2020  |  North America  |  Market Research
Global Mobile Handset Market, Forecast to 2024
5G Marketing Campaigns and Camera-related Improvements will Help the Smartphone Segment Recover after COVID-19
Colloquially referred to as cell phones, mobile handsets primarily serve as portable telephones that can make and receive calls and transmit and receive data over a cellular radio link while the user is moving within a defined service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones, and their chief distinctions...
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10 Nov 2020  |  Asia Pacific  |  Market Research
Digitization and Cloud Migration Transforming Asia-Pacific Contact Center Applications Market, Forecast to 2026
COVID-19 Pandemic Accelerates Adoption of New Business Models and Optimization Tools to Boost Customer Experience
The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...
$15,000.00 -
21 Aug 2019  |  North America  |  Market Research
Companies to Watch in Customer Contact, North America, 2019
Technology Providers of Note in an Expanding Customer Service Ecosystem
This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...
$1,500.00 -
18 Nov 2021  |  Global  |  Market Research
Global Terabit Ethernet Testing Solutions Growth Opportunities
Future Growth Potential Encouraged by 5G Deployments, Rapid Developments in Next Generation 800GbE and 1.6TbE, and Hyperscale Clou
The global terabit ethernet (TbE) testing solutions market was worth $62.3 million in 2020 and will reach $203.6 million by 2025, corresponding to incremental growth of $141.3 million and a compound annual growth rate (CAGR) of 26.7% between 2020 and 2025. The market had exorbitant growth rates in 2019 and 2020; however, as the technology matures, ...
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30 Nov 2023  |  Latin America  |  Tracker
Customer Experience Outsourcing Services in Latin America and the Caribbean, Forecast to 2029
The Race to New Heights of Efficiency Creates Growth Opportunities
Over the course of the forecast period (2023 to 2029), the customer experience (CX) outsourcing services market in Latin America and the Caribbean (LAC) is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX act...
$8,000.00 -
06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
$4,950.00 -
16 Oct 2024  |  Global  |  Market Research
Customer Experience Management in North America, Forecast to 2029
The Market is Ripe for Disruption due to Gen AI
Over the course of the projection period, the market for CX management is expected to expand. This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised for disruption due to the emergence o...
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10 Sep 2026  |  Global  |  Market Research
Pump Services Market, Global, 2023–2030
The Pump Services Market is Driving Transformational Growth due to the Adoption of Life Cycle Service Agreements and Outcome-Based Contracts
This study on industrial pump services provides an in-depth analysis of the key trends impacting OEM revenues and forecasts industry growth until 2030. It discusses market revenue by end user and the various services offered by leading pump vendors. It also provides a region-wise analysis of various services and related forecasts. Industrial pump s...
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06 Jul 2020  |  Europe  |  Market Research
European Customer Experience Outsourcing Services Market, 2020
Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness
The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...
$3,000.00